Forward A Call In Specific Situations With The Phone Web Page; Transfer Calls; Transfer A Call To Another Person - Cisco 7811 User Manual

Calls

Forward a Call in Specific Situations with the Phone Web Page

Use the phone web page to set up your phone to forward all calls during specific situations, such as when
your phone is busy.
You can also set up call forward from your user preferences.
Procedure
Step 1
On the phone web page, click User Login > Voice > User.
Step 2 Under Call Forward section, set the Cfwd Settings to Yes and enter a phone number for each of the call
forwarding services that you want to enable:
• Cfwd All Dest—Forwards all calls.
• Cfwd Busy Dest—Forwards calls only if the line is busy.
• Cfwd No Ans Dest—Forwards calls only if the line is not answered.
• Cfwd No Ans Delay—Assigns a response delay time.
Step 3 Click Submit All Changes.
Related Topics

Transfer Calls

You can transfer an active call to another person.

Transfer a Call to Another Person

When you transfer a call, you can stay on the original call until the other person answers. This gives you an
opportunity to talk privately with the other person before you remove yourself from the call. If you don't want
to talk, then transfer the call before the other person answers.
You can also swap between both callers to consult with them individually before you remove yourself from
the call.
Forward Calls in Specific Situations
Turn On Call Forward for All Lines
If your administrator disables the feature key synchronization (FKS) on your phone, you can enter the
value as number of seconds after which call needs to be forwarded.
If your administrator enables feature key synchronization (FKS) on your phone, you can enter the value
as number of rings after which call needs to be forwarded.
Settings, on page 59

Forward a Call in Specific Situations with the Phone Web Page

Cisco IP Phone 7800 Series Multiplatform Phones User Guide
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