Softkey, Line, And Feature Buttons; Phone Screen Features - Cisco 7811 User Manual

Your Phone

Softkey, Line, and Feature Buttons

You can interact with the features on your phone in several ways:
• Softkeys, located below the screen, give you access to the function displayed on the screen above the
• Feature and line buttons, located on either side of the screen, give you access to phone features and
Feature and line buttons illuminate to indicate status:
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Your administrator can set up some functions as softkeys or as feature buttons. You can also access some
functions with softkeys or the associated hard button.

Phone Screen Features

The phone screen shows information about your phone such as directory number, active call and line status,
softkeys, speed dials, placed calls, and phone menu listings. The screen is made up of three sections: the
header row, the middle section, and the footer row.
Figure 2: Cisco IP Phone 7800 Screen
softkey. The softkeys change depending on what you are doing at the time. The More ... softkey shows
you that more functions are available.
phone lines.
◦Feature buttons—Used for features such as Speed dial or Call pickup, and to view your status on
another line.
◦Line buttons—Used to answer a call or resume a held call. When not used for an active call, used
to initiate phone functions, such as the missed calls display.
Green, steady—Active call or two-way intercom call
Green, flashing—Held call
Amber, steady—Privacy in use, one-way intercom call, Do Not Disturb (DND) active, or logged
into a Hunt Group
Amber, flashing—Incoming call or reverting call
Red, steady—Remote line in use (shared line or Line Status)
Red, flashing—Remote line on hold
Softkey, Line, and Feature Buttons
Cisco IP Phone 7800 Series User Guide
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