Accessibility Features; Troubleshooting; Find Information About Your Phone - Cisco 7800 Series User Manual

CISCO 7800 SERIES
https://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-7800-series/
products-user-guide-list.html
• For guides in languages other than English, follow this link:
https://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-7800-series/
tsd-products-support-translated-end-user-guides-list.html
• For licensing information, follow this link:
https://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-7800-series/
products-licensing-information-listing.html

Accessibility Features

Cisco IP Phones provide accessibility features for the vision impaired, the blind, and the hearing and mobility
impaired.
For detailed information about the accessibility features on these phones, see
support/collaboration-endpoints/unified-ip-phone-7800-series/products-technical-reference-list.html.
You can also find more information about accessibility at this Cisco website:
http://www.cisco.com/web/about/responsibility/accessibility/index.html

Troubleshooting

You may experience issues related to the following scenarios:
• Your phone cannot communicate with the call control system.
• The call control system has communication or internal problems.
• Your phone has internal problems.
If you experience problems, your administrator can help troubleshoot the root cause of the problem.

Find Information About Your Phone

Your administrator may ask for information about your phone. This information uniquely identifies the phone
for troubleshooting purposes.
Procedure
Step 1 Press Applications
Step 2
Select Phone information.
Step 3 (Optional) Press Show detail to view the active load information.
Step 4
Press Exit.
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USER GUIDE
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