Color imageRUNNER C1030 / Color imageRUNNER C1030iF
Overview
Embedded RDS (hereafter, referred to as E-RDS, which stands for EMBEDDED-RDS) is a network module embedded with a customer's device and enables e-
Maintenance / imageWARE Remote (Remote Diagnosis System), which can collect and transmit status changes, counter values, error logs, and consumable infor-
mation such as the toner low/ out of the device to a remote maintenance server called UGW (Universal Gateway Server) via Internet.
The following device information/ statuses can be monitored.
- Service mode counter (Billing counts)
- Global click counter
- Parts counter
- Mode counter
- Firmware info
- Service call error log
- Jam log
- Alarm log
- Status changes (Toner low/ out, etc.)
Since high confidentiality is required for the information shown above, it performs communication between a device and the UGW using HTTPS/ SOAP protocol.
The e-Maintenance / imageWARE Remote system using E-RDS
Features and benefits
E-RDS embedded with a network module in advance can realize a front-end processing of e-Maintenance/ imageWARE Remote system without attaching any extra