Oce CS7075 User Manual page 163

Troubleshooting Checklist
◆ The cable between your computer or network and the
print server may not be securely connected at both ends.
Refer to the print server manual for more information.
◆ Your computer may not be working properly. Run an
application that you know works correctly and print to
be sure.
◆ The computer's port may not be working properly. Print
to another output device that you know works correctly
(and is not connected to the print server) to check this.
◆ There may be another error condition reported by the
print server.
5. Is the print quality good?
YES: Then the problem is not covered in this checklist.
Contact Océ Display Graphics Systems Technical Services.
NO: The following could be the problem:
◆ Banding or general poor image quality — the print-
heads may need to be calibrated (see Chapter 4, Cali-
brating the Printer). One or more inkjets may be clogged
or not firing (see "Loading Roll-Fed Media" on page 3-
14). The media advance may need to be recalibrated
(see "Media Feed" on page 4-9). Verify that the print-
head carriage is at the proper height (see "Set the Print-
head Height" on page 5-1 1). Verify that the service
station is calibrated (see page 5-14).
◆ Inaccurate color or under- or over-saturated output —
the wrong color profile may be selected at the print
server or RIP. Refer to the documentation that accompa-
nies the print server or RIP.
◆ Inaccurate color or lack of detail — one or more inkjets
may be clogged or not firing (see "Loading Roll-Fed
Media" on page 3-14).
◆ Media buckling or media feed problems — the wrong
media could be selected in the Media Wizard (see
"Media Wizard" on page 3-41). The printer may not
have been installed squarely or securely on the stand
(see "Workflow Overview" on page 1-12). The media
may not have been loaded squarely (see "Loading Roll-
Fed Media" on page 3-14).
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