Lock Troubleshooting; Warranty; Troubleshooting Continued - Wayne-Dalton IDrive 3651-372 Installation Instructions And Owner's Manual

Symptom
Light fixture will not light during the door operation
or by pressing the Wall Station light button.
Motor does not pull fully up when using the emer-
gency disconnect.
Motor starts but the door will not move.
Motor does not pivot down.
Motor pivots partially after the door closes.
Motor pivots down prematurely (before the door
closes completely).
Wall station not operational.
Opener does not respond to wall station or
transmitter. Opener chirps 5 times and opener lamp
blinks.
Symptom
The door interferes with the lock when manually
verifying clearance.
Wayne-Dalton Corp. (The Manufacturer) warrants that the idrive
FIVE YEARS from the date of installation, provided it is properly installed, maintained and cared for under specified use and service.
The motor has an EXTENDED LIFETIME LIMITED WARRANTY against defects in materials and workmanship. Batteries are not warranted.
This Limited Warranty extends to the original homeowner, providing the garage door Opener is installed in his/her place of primary residence. It is not transferable. The Limited Warranty applies
to residential property only and is not valid on commercial or rental property.
NO EMPLOYEE, DISTRIBUTOR, OR REPRESENTATIVE IS AUTHORIZED TO CHANGE THE FOREGOING WARRANTIES IN ANY WAY OR GRANT ANY OTHER WARRANTY ON BEHALF OF
MANUFACTURER.
The Manufacturer shall not be responsible for any damage resulting to or caused by its products by reason of installation, improper storage, unauthorized service, alteration of products, neglect
or abuse, any acts of nature beyond Manufacturer's control (such as, but not limited to, lightning, power surges, water damage, etc.), or attempt to use the products for other than the custom-
ary usage or for their intended purposes. The above Limited Warranty does not cover normal wear or any damage beyond Manufacturer's control or replacement labor. This Limited Warranty
does not cover field replacement labor.
THIS WARRANTY COVERS A CONSUMER PRODUCT AS DEFINED BY THE MAGNUSON-MOSS WARRANTY ACT. NO WARRANTIES, EXPRESSED OR IMPLIED, (INCLUDING, BUT NOT LIMITED TO,
THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE), SHALL EXTEND BEYOND THE APPLICABLE TIME PERIOD STATED IN BOLD FACE TYPE ABOVE.
Claims for defects in material and workmanship covered by this Limited Warranty shall be made in writing, within the warranty period, to the dealer from whom the product was purchased.
Manufacturer may either send a service representative or have the product returned to the Manufacturer at Buyer's expense for inspection. If judged by Manufacturer to be defective in material
or workmanship, the product will be replaced or repaired at the option of the Manufacturer, free from all charges except authorized transportation and replacement labor. Replacement unit may
be an equivalent model that has been factory refurbished. Remainder of original Limited Warranty period will apply to repair/replacement unit.
THE REMEDIES OF BUYER SET FORTH HEREIN ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER REMEDIES, THE LIABILITY OF MANUFACTURER, WHETHER IN CONTACT, TORT, UNDER ANY
WARRANTY OR OTHERWISE, SHALL NOT EXTEND BEYOND ITS OBLIGATION TO REPAIR OR REPLACE, AT ITS OPTION, ANY PRODUCT OR PART FOUND BY MANUFACTURER TO BE DEFECTIVE
IN MATERIAL OR WORK SHALL NOT BE RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE.
This Limited Warranty gives you specific legal rights and you may have other rights, which may vary from state to state. However, some states do not allow limitation on how long an implied
warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you.
33

Troubleshooting Continued

Probable Cause
Faulty light bulb.
No power to receptacle.
Opener not programmed to light.
Disconnect Cable has slipped inside of handle.
Opener is disconnected from the Torsion Tube.
Detent Pin is set too hard.
Detent Pin is set too soft.
Wall station mounted incorrectly.
Wall station is in 'Door Lock' position.

Lock Troubleshooting

Probable Cause
Lock is set incorrectly.
The Torsion Tube is not level.
Motor not fully rotated up to Detent Pin engaged
position.
LIFETIME LIMITED WARRANTY
Garage Door Opener will be free from defects in materials and workmanship including electronic components for a period of
®
Corrective Action
Install new bulb (75W Max).
Check circuit breakers.
Program per Step 29.
Re-install handle per instructions in Step 14.
Ensure Disconnect Handle is in the Motor Operated
Position.
Re-install handle per instructions in Step 14.
Using a Flat Tip Screwdriver, rotate the Detent Pin coun-
terclockwise in 1/8 turn increments until the Motor fully
pivots down after the door closes see Steps 34.
Using a Flat Tip Screwdriver, rotate detent pin clockwise
in 1/8 turn increments; until Motor fully pivots down
after door closes, and Opener immediately shuts off
Steps 34.
Ensure wall station is mounted on a flat surface.
Move slide switch on wall station to 'Normal' (unlocked)
position. See Page 27.
Corrective Action
Ensure lock is set per Step 35.
Contact a qualified service person.
Remount the Disconnect Handle and Bracket per
Step 13 and 14 of this manual, ensuring proper
cable tension between the Opener and the Handle.