Fax Error Codes; Outline; User Error Code; Service Error Code - Canon imageRUNNER 2530 Service Manual

FAX Error Codes

Outline

Error Code Outline
An error code is used to indicate a fault in a machine, and is indicated in the machine's LCD
or reports, showing the nature (symptoms) of the fault. Using the errorcode, the user or the
service man can readily find out how to correct the fault by simply referring to the User's
Manual or service manual. An error code may be either of the following two types:
•
User Error Codes
A fault indicated as a user error code is one that can easily be corrected by the user, as by
operating the machine. It takes the form of "# + number."
•
Service Error Codes
If a fault calls for a service man for correction, it is indicated as a service man error code in
the form of "## + number" or "SYSTEM ERROR E + number."
MEMO:
- A service error code expressed in the form of "## + number" will not appear on the
LCD, Error Tx Report, or Activity Report while the machine remainsin factory default
state. To check a service error code, shift bit 0 of service soft switch #1 SSSW SW01
to '1'.
- For the causes and countermeasures of error codes, refer to the separate G3/G4
Facsimile Error Code List.

User Error Code

User Error Code
No. Tx/Rx
#0001 [Tx] An original has jammed.
#0003 [Tx/Rx] Time-out for copying or sending/receiving a single page has
occurred.
#0005 [Tx/Rx] Time-out for initial identification (T0/T1) has occurred.
#0009 [Rx] Recording paper has jammed or is absent.
#0012 [Tx] Recording paper is absent at the other party.
#0018 [Tx/Rx] Auto call initiation has failed.
#0037
[Rx] Image memory overflow at time of reception has occurred.
#0059 [Tx] The number you dial and connected number (CSI) does not match.
#0995/0099 [Tx/Rx] A memory communication reservation has been cancelled.
7
Error Code > Error Code > FAX Error Codes > Service Error Code
Description
T-7-3 T-7-3
7 Error Code > Error Code > FAX Error Codes > Service Error Code

Service Error Code

Service Error Code
No. Tx/Rx
##0100 [Tx] At time of transmission, the procedural signal has been transmitted more than
specified.
##0101 [Tx/Rx] The modem speed does not match that of the other party.
##0102 [Tx] At time of transmission, fall-back cannot be used.
##0103 [Rx] At time of reception, EOL cannot be detected for 5 sec (15 sec if CBT).
##0104
[Tx] At time of transmission, RTN or PIN is received.
##0106 [Rx] At time of reception, the procedural signal is received for 6 sec while in wait for
the signal.
##0107 [Rx] At time of reception, the transmitting party cannot use fall-back.
##0109 [Tx] At time of transmission, a signal other than DIS, DTC, FTT, CFR, or CRP is
received, and the procedural signal has been sent more than specified.
##0111 [Tx/Rx] Memory error has occurred.
##0114 [Rx] At time of reception, RTN is transmitted.
##0200 [Rx] At time of reception, no image carrier is detected for 5 sec.
##0201 [Tx/Rx] DCN is received outside the normal parity procedure.
##0224 [Tx] Communication protocol signal error.
##0228 [Rx] Abnormal management information of image data.
##0232 [Tx] Encoding error has occurred.
##0237 [Rx] Decoding error has occurred.
##0261 [Tx/Rx] System error has occurred.
##0280 [Tx] At time of transmission, the procedural signal has been transmitted more than
specified.
##0281 [Tx] At time of transmission, the procedural signal has been transmitted more than
specified.
##0282 [Tx] At time of transmission, the procedural signal has been transmitted more than
specified.
##0283 [Tx] At time of transmission, the procedural signal has been transmitted more than
specified.
##0284 [Tx] At time of transmission, DCN is received after transmission of TCF.
##0285 [Tx] At time of transmission, DCN is received after transmission of EOP.
##0286 [Tx] At time of transmission, DCN is received after transmission of EOM.
##0287 [Tx] At time of transmission, DCN is received after transmission of MPS.
##0288 [Tx] After transmission of EOP, a signal other than PIN, PIP, MCF, RTP, or RTN
has been received.
##0289 [Tx] After transmission of EOM, a signal other than PIN, PIP, MCF, RTP, or RTN
has been received.
##0290 [Tx] After transmission of MPS, a signal other than PIN, PIP, MCF, RTP, or RTN
has been received.
##0670 [Tx] At time of V.8 lAte start, the V.8 ability of DIS front the receiving party is
expected to be detected, and the CI signal is expected to be transmitted in
response; however, the procedure fails to advance, and the line is released
because of T1 time-out.
7-9
Description
7-9