Fax Error Codes; Outline; Error Code Outline; User Error Code - Canon MF4690 - ImageCLASS B/W Laser Service Manual

13.2 Fax Error Codes

13.2.1 Outline

13.2.1.1 Error Code Outline

An error code is used to indicate a fault in a machine, and is indicated in the machine's LCD or reports, showing the nature (symptoms) of the fault. Using the error
code, the user or the service man can readily find out how to correct the fault by simply referring to the User's Manual or service manual.
An error code may be either of the following two types:
User Error Codes
A fault indicated as a user error code is one that can easily be corrected by the user, as by operating the machine. It takes the form of "#+number."
Service Error Codes
If a fault calls for a service man for correction, it is indicated as a service man error code in the form of "##+number" or "SYSTEM ERROR E+number."
Memo
A service error code expressed in the form of "##+number" will not appear on the LCD, Error Tx Report, or Activity Report while the machine remains
in factory default state. To check a service error code, shift bit 0 of service soft switch #1 SSSW SW01 to '1'.
Memo
Display only the error codes which are newly incorporated in this machine as well as which require remedies unique to the product. For the causes and
countermeasures of other error codes, refer to the separate G3/G4 Facsimile Error Code List (Rev. 2).

13.2.2 User Error Code

13.2.2.1 User Error Code
No. Tx/Rx
#0001 [Tx]
#0003 [Tx/Rx]
#0005 [Tx/Rx]
#0009 [Rx]
#0012 [Tx]
#0018 [Tx/Rx]
#0037 [Rx]
#0059 [Tx]
#0995/0099 [Tx/Rx]

13.2.3 Service Error Code

13.2.3.1 Service Error Code
No. Tx/Rx
##0100 [Tx]
##0101 [Tx/Rx]
##0102 [Tx]
##0103 [Rx]
##0104 [Tx]
##0106 [Rx]
##0107 [Rx]
##0109 [Tx]
##0111 [Tx/Rx]
##0114 [Rx]
##0200 [Rx]
##0201 [Tx/Rx]
##0220 [Tx/Rx]
##0232 [Tx]
##0237 [Rx]
##0261 [Tx/Rx]
##0280 [Tx]
##0281 [Tx]
##0282 [Tx]
##0283 [Tx]
##0284 [Tx]
##0285 [Tx]
##0286 [Tx]
##0287 [Tx]
Description
an original has jammed.
tine-out for copying or sending/receiving a single page has occurred.
time-out for initial identification (T0/T1) has occurred.
recording paper has jammed or is absent.
recording paper is absent at the other party.
auto call initiation has failed.
image memory overflow at time of reception has occurred.
The number you dial and connected number (CSI) does not match.
a memory communication reservation has been cancelled.
Description
at time of transmission, the procedural signal has been transmitted more than specified.
the modem speed does not match that of the other party.
at time of transmission, fall-back cannot be used.
at time of reception, EOL cannot be detected for 5 sec (15 sec if CBT).
at time of transmission, RTN or PIN is received.
at time of reception, the procedural signal is received for 6 sec while in wait for the signal.
at time of reception, the transmitting party cannot use fall-back.
at time of transmission, a signal other than DIS, DTC, FTT, CFR, or CRP is received, and the procedural signal has been
sent more than specified.
memory error has occurred.
at time of reception, RTN is transmitted.
at time of reception, no image carrier is detected for 5 sec.
DCN is received outside the normal parity procedure.
system error (main program out of control) has occurred.
encoding error has occurred.
decoding error has occurred.
system error has occurred.
at time of transmission, the procedural signal has been transmitted more than specified.
at time of transmission, the procedural signal has been transmitted more than specified.
at time of transmission, the procedural signal has been transmitted more than specified.
at time of transmission, the procedural signal has been transmitted more than specified.
at time of transmission, DCN is received after transmission of TCF.
at time of transmission, DCN is received after transmission of EOP.
at time of transmission, DCN is received after transmission of EOM.
at time of transmission DCN is received after transmission of MPS.
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T-13-4
Chapter 13
0016-2152
0016-2153
0016-2154
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