Metered Toner Is not Enabled
A metered toner cartridge is installed while metered toner is not enabled.
Initial Actions:
Ensure that the Toner Cartridge installed matches the printer's configuration.
Cycle the printer's power.
If the problem persists follow the procedure below.
Applicable Status Code:
Code 223:
Metered Toner Is not Enabled
Troubleshooting Reference Table
Applicable Parts
Toner Cartridge (Y) PL7.2.8
Toner Cartridge (M) PL7.2.9
Toner Cartridge (C) PL7.2.10
Toner Cartridge (K) PL7.2.11
Troubleshooting Procedure Table
Step Actions and Questions
1
Check the configuration of the Printer.
Is the printer covered under a Metered
Toner contract?
Error Messages and Codes
Wiring and Plug/Jack References
Yes
Enable the Metered
Toner via the front
Panel (page 1-4).
No
Replace the
affected Toner
Cartridge with a
Non-Metered
Toner Cartridge.
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