Service Diagnostics Controls - Xerox Phaser 6300 Service Manual
Color laser printer
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Also See for Phaser 6300:
- User manual (120 pages) ,
- Advanced features manual (98 pages) ,
- Administrator's manual (86 pages)
Table of Contents
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Access Service Diagnostics one of two ways:
Entering Diagnostics Without Rebooting the Printer:
1.
On the Control panel, select Troubleshooting, and then press the OK button.
2.
Select
Service
3.
Hold down both the Up Arrow and Down Arrow buttons for about three
seconds. When the
Diagnostics, and then press the OK button.
Entering Diagnostics by Rebooting the Printer:
1.
Turn the printer power Off.
2.
Hold down the Back and Help (?) buttons simultaneously and turn the printer
On.
3.
Continue to hold the buttons until "Entering Service Diagnostics" is displayed.
During initialization, Service Diagnostics checks communication between the Engine
Control and Image Processor Boards. This communications test may take as long as
90 seconds to complete. During this period, the version of Service Diagnostics and
the string
Initializing...
Service Diagnostics menu displays.
If an error is detected during this test,
Customer Support
Print a Service Diagnostics Menu Map by selecting
then pressing the OK button. The printer executes POST and returns to Ready. You
will need to re-enter Service Diagnostics. For convenience, the Service Diagnostics
Menu Map is reproduced on page A-10.
Service Diagnostics Controls
Use the Control Panel buttons to interact with Service Diagnostics' tests and utilities.
Button
Function
Back
Returns to the prior higher level menu structure, if available.
If help text is displayed, pressing Back restores the current menu item.
Cancel
Terminates the current test or cancels current Help (?) display.
Help (?)
Provides help information, if available. Pressing Help (?) again restores the
current menu item and removes the help text.
Up Arrow
Scrolls up one menu item within a menu list. This control does not 'wrap'.
Used to increment data in tests requiring user input.
Down Arrow
Scrolls down one menu item within a menu list.
This control does not 'wrap', the end of a menu list is designated by three
asterisks. Used to decrement data in tests requiring user input.
OK
Enters the highlighted menu. Executes the current test item.
Used to select a data value entered by the user.
General Troubleshooting
Tools, and then press the OK button.
Hidden Service
is displayed. Following successful completion of the test, the
display. In this event, see (page 4-12).
menu displays, scroll to
22:Reseat Controller Board
Print Service Menu
Run Service
and
Call
Map, and
4-7
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Table of Contents
Troubleshooting
