Troubleshooting With The Lcd Error Message Table - HID Fargo HDP8500 User Manual

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Troubleshooting with the LCD Error Message Table

LCD Error Message
Calibrate Failed
(PC Error Message
No. 155 and 170)
Calibrate Film/
Film Release Error
(PC Error Message
No. 153)
Calibrate Ribbon
(PC Error Message
Nos. 128 and 170)
Card Feed Stop
(PC Error Message
No. 137)
Card Jam
(PC Error Message
Nos. 83, 112, and
200)
Card Jam Mag
(PC Error Message
Nos. 82)
Card Jam: Prox
(PC Error Message
No. 86)
Card Jam: Smart
(PC Error Message
No. 85)
Card Not Found
(PC Error Message
HDP8500 Industrial Card Printer/Encoder User Guide
Cause
Film or Ribbon calibration
has failed.
Film Sensors need to be
calibrated.
Ribbon Sensor needs to be
calibrated.
The card handler module is
currently in a pause state.
A card is jammed in the Print
Station or card flipping area
of the Printer.
A card is jammed in the Mag
Station or card flipping area
of the Printer.
A card is jammed in the
PROX card encoding area of
the Printer.
A card is jammed in the
smart card encoding area of
the Printer.
Card cannot be found in the
Printer.
Solution
Verify the film is installed correctly.
No ribbon should be installed for
Ribbon Calibration. If this problem
persists, call for technical assistance.
Select Cancel and then perform the
Film calibration procedure.
Select Cancel and then perform the
Ribbon calibration procedure.
Press Resume or Cancel.
Clear the jam. Remove Card.
Clear the jam. Remove Card.
Clear the jam. Remove Card.
Clear the jam. Remove Card.
Verify card not jammed in Printer and
select Cancel.
L001617 rev 1.1
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