Call Audio Recording (Cisco Spa525G And Spa525G2) - Cisco SPA301 Administration Manual

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Call Audio Recording (Cisco SPA525G and SPA525G2)

Parameter
Record Enable
Record Beep
Reminder
Description
The Cisco SPA525G2 supports recording a call to a
USB flash drive. Select yes to enable this feature. The
user can record and play back the call using the phone
interface. The following limitations apply:
• Supported in SIP mode only.
• Recording is limited to a single active call.
Multiple calls cannot be recorded at the same
time.
If the user performs a blind transfer, call recording
stops immediately. If the user performs an attended
transfer, call recording stops after the local call exits
from the bridged call. Call recording stops when a call
is parked.
If an incoming call is answered while on the first call,
the first call continues to be recorded after the second
call is connected. The calls must be joined by
conference to record both calls. If a call is put on hold
and the user makes another call, the first call continues
to be recorded unless the calls are joined by
conference. Call recording can only be performed on
conferenced calls when the original recorded call is
still active, or when the recording is started after both
calls are joined by conference.
If call recording is stopped on a call and started on
another call, a new, separate call recording file is
created.
When enabled, the phone plays a beep when call
recording is started. This feature is enabled by default.
A
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