Cisco SPA301 Administration Manual page 71

Customizing Standard Features
Customizing Phone Softkeys
NOTE
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide
On a Cisco SPA525G or Cisco SPA525G2 in the Off Hook state, the More softkey
is fixed in position 4 and cannot be changed.
The table below lists each softkey and the phone state under which the softkey
displays. You can have a maximum of 16 softkeys for each call state field.
Keyword Key Label
acd_login Login
acd_logout Logout
alpha Alpha
answer Answer
avail Avail
barge Barge
bxfer BlindXfer/
bxfer
cancel Cancel
cfwd Forward
clear Clear
Definition
Logs user in to Automatic Call
Distribution (ACD).
Logs user out of ACD.
Enter alphabetic characters in a
data entry field.
Answers an incoming call.
Denotes that a user who is
logged in to an ACD server has
set his status as available.
Allows another user to interrupt
a shared call.
Performs a blind call transfer
(transfers a call without
speaking to the party to whom
the call is transferred). Requires
that Blind Xfer Serv is enabled.
Cancels a call (for example,
when conferencing a call and
the second party is not
answering).
Forwards all calls to a specified
number.
Clears an entire text/number
field.
3
Available Phone
States
Idle
Idle
Off-Hook, Dialing
Input
Ringing
Idle
Shared-Active,
Shared-Held
Connected,
Connected
Dialing Input
Idle, Off-Hook,
Hold, Shared-
Active, Shared-
Held
Input
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