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Cisco SPA525G User Manual

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USER GUIDE
Cisco Small Business
SPA525G and SPA525G2 SIP IP Phones

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Summary of Contents for Cisco SPA525G

  • Page 1: Step

    USER GUIDE Cisco Small Business SPA525G and SPA525G2 SIP IP Phones...
  • Page 2: Table Of Contents

    (Optional) Attaching the Desk Stand (Optional) Mounting the Phone to the Wall Connecting the Power Connecting Your Phone to the Network Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Caring for Your Phone Softkey Buttons Using Keypad Shortcuts...
  • Page 3 Setting Do Not Disturb Configuring Call Waiting Picking Up a Call Parking a Call Placing a Three-Way Conference Call Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Using Dial Assistance Adjusting Call Volume Using Mute Performing an Attended Transfer...
  • Page 4 Accessing Voicemail Chapter 4: Using Advanced Phone Features Configuring Privacy and Security Features Creating and Using Speed Dials Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Using Your Personal Address Book Adding a New Contact Copying a Contact...
  • Page 5 Accessing Weather and News on Your Phone Configuring Date and Time Parameters on Your Phone Using Star Codes Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Enabling Bluetooth Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone Initiating Pairing from the IP Phone...
  • Page 6 Configuring Voice User Parameters Viewing Call History Lists Creating Speed Dials Configuring Wi-Fi Configuring Bluetooth Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Viewing Product Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status...
  • Page 7 Upgrading Firmware Appendix A: Where to Go From Here Power Adapter Statement FCC and IC Statement Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Federal Communication Commission Interference Statement IMPORTANT NOTE Industry Canada Statement Contents...
  • Page 8: Chapter 1: Getting Started

    • • Overview The Cisco SPA525G and Cisco SPA525G2 IP phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over an IP network. It provides traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. Calls can be made or received with a handset, headset or speaker.
  • Page 9 PC is connected to the network through the phone, that the phone be connected to the network only by using the wired Ethernet connection). The Cisco SPA525G and Cisco SPA525G2 have 320 x 240 color, 3.2-inch LCD screens and can manage up to five telephone extensions. They also provide following hardware features: •...
  • Page 10: Caring For Your Phone

    Do not spray or pour cleaning solution directly onto the hardware unit. Understanding Your Phone Lines and Buttons Use the following graphic and table to identify the parts of your phone. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 11: Ip Phone Components

    Getting Started Understanding Your Phone Lines and Buttons Figure 1 Cisco SPA525G and Cisco SPA525G2 Phone Components Table 1 IP Phone Components Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Phone Feature Description Handset Pick up to answer or place calls.
  • Page 12 Getting Started Understanding Your Phone Lines and Buttons Table 1 IP Phone Components Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Phone Feature Description Navigation button Press in each direction to scroll through items on the LCD screen.
  • Page 13: Softkey Buttons

    Press the Right Arrow or Left Arrow keys to see additional softkeys. The following table shows some of the typical Cisco SPA525G and Cisco SPA525G2 softkey buttons that are available (in alphabetical order). You might not have all of these softkey buttons, and you might have additional buttons that are not listed here.
  • Page 14 Handset Handsfree Hold Ignore Join Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Function Copies the selected item (for example, a contact in the Address Book). Deletes the last number or letter. Deletes an entire item (for example, a number from the Call History list).
  • Page 15 Transfer Unpark View XferLX Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Function In some menus, shows a list of configured items (for example, a list of locations for weather or news). Displays the list of missed calls.
  • Page 16: Using The Keypad And Buttons With Menus

    • • Available characters are shown in the following table: Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Use the keypad to enter numbers and characters, pressing the key multiple times to select the correct number or letter.
  • Page 17: Using Phone Hardware And Accessories

    Connecting the Headset Each brand and type of headset may require different steps for connection. Consult the documentation for your particular headset for more information: • Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Character Set ghi4GHI jkl5JKL...
  • Page 18: Connecting Bluetooth Headsets

    With Bluetooth selected, press the Right Arrow key to turn Bluetooth STEP 4 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Wireless (non-Bluetooth) headsets (such as Plantronics or Jabra)—Follow the instructions for your product to connect the phone to the wireless headset base.
  • Page 19 Scroll to Connect Automatically and press the Right Arrow key to turn to On. STEP 10 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Phone—Your IP phone pairs with a Bluetooth headset only. Choose this option if you will not use the Cisco IP phone with a Bluetooth-enabled mobile phone.
  • Page 20: Using A Headset With Your Ip Phone

    To switch from the speaker to the handset, pick up the handset. To switch from the headset to the speakerphone, press Speaker. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide To use a wired headset, press Headset and dial the number to place a call, or press the headset button to answer a ringing call.
  • Page 21: Using The Cisco Attendant Console

    IP phone to which the Cisco Attendant Console is attached. See theCisco SPA300 Series, SPA500 Series, and WIP310 Administration Guide on Cisco.com for more information. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 22: Chapter 2: Installing Your Phone

    AUX is reserved for connection with the Cisco Attendant Console. It is not for use as a telephone line port or IP device connection. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Before You Begin, page 22 Connecting the Handset, page 23...
  • Page 23: Connecting The Handset

    Insert the short end of the handset cord into the jack at the bottom of the handset STEP 2 (not shown). Figure 1 Cisco SPA 525G/525G2 IP Phone Connections Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Figure...
  • Page 24 Installing Your Phone Connecting the Handset Number numbered Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Component Auxiliary port. Only for use with the Cisco Attendant Console. Power port. Insert the power adapter into this port. (Use only with a Cisco PA100 power adapter.)
  • Page 25: (Optional) Attaching The Desk Stand

    To mount the phone to the wall, you must purchase the Cisco MB100 wall mount bracket kit. Follow the instructions in the kit to attach the mount to the wall and the phone. Figure 2 MB100 Wall Mount Kit Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 26: Connecting The Power

    Installing Your Phone Connecting the Power Connecting the Power The Cisco SPA525G and Cisco SPA525G2 do not ship with power supplies. If you are not using Power over Ethernet (PoE), you must order a Cisco PA100 power adapter for each phone.
  • Page 27: Connecting Your Phone To The Wireless Network

    Connecting Your Phone to the Network Connecting Your Phone to the Wireless Network The Cisco SPA525G and Cisco SPA525G2 phone supports a direct connection to a wireless network. Before setting up the wireless network, you need to know the wireless security type for your router. The phone works with the following security types: •...
  • Page 28 If your router is using WPA, note the WPA shared key, or passphrase that you shall enter when configuring the phone. The following example shows WPA information for a Linksys WRT160N router: Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 29: Setting The Phone Wireless Connection

    Installing Your Phone Connecting Your Phone to the Network Setting the Phone Wireless Connection To set up the Cisco SPA525G and Cisco SPA525G2 wireless connection: If you have plugged in an Ethernet cable to connect the phone to the wired STEP 1 network, remove it and reboot the phone.
  • Page 30: Using Wi-Fi Protected Setup

    Enter the PIN into the field that allows you to setup wireless devices by using a PIN. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Wireless Profile—Use this option to add a new wireless profile (either manually or by scanning for available networks), editing an existing wireless profile, or connecting to a previously configured network.
  • Page 31: Manually Adding A Wireless Profile

    Connecting Your Phone to the Network Save your changes. g. On the Cisco SPA525G and Cisco SPA525G2, with PIN Configuration highlighted, press Select. To add the connection as a profile, press OK. Your phone might reboot before the Wi-Fi connection is established.
  • Page 32 • • • Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide WPA/WPA2 Enterprise: This type of authentication requires some advanced expertise because it involves setting up a radius server for authentication and, in some cases, creation of certificates for both the radius server and the phone.
  • Page 33: Uploading Security Certificates To The Phone

    Press Save to save the profile. STEP 7 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide TLS: Enter the User ID, choose whether the phone should check for the server certificate, enter the User ID, and configure the Root certificate and User certificate (see the Phone”...
  • Page 34: Verifying Phone Startup

    There are two ways to update your phone firmware: • • Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Download the firmware from CCO to your PC and log in to the web interface to run the update procedure. See the...
  • Page 35: Chapter 3: Using Basic Phone Functions

    Using Basic Phone Functions This chapter describes how to use the basic functions of your Cisco SPA525G and Cisco SPA525G2 IP phone. It includes the following sections: • • • • • • • • • • • • •...
  • Page 36: Placing Or Answering A Call

    Press Select or Dial to complete the call. STEP 2 feature. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Press the Answer softkey. (Press the Ignore softkey to ignore the incoming call.) Press the flashing red line button.
  • Page 37: Adjusting Call Volume And Muting

    If you are using the handset, hang up. • If you are using the speakerphone, press Speaker. • If you are using the headset, either press the Headset button (wired) or replace the receiver (wireless). Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 38: Transferring Calls

    Enter the number to where you want to transfer the call and press Dial. The call is STEP 2 transferred with no further action required. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Attended—Call the person to whom you are transferring the call and speak to them before transferring the call.
  • Page 39: Redialing

    Viewing a List of Missed Calls If the IP phone screen shows a missed call, press the Miss softkey to view a list of all missed calls. If the IP phone screen does not show a missed call, do the following: Press Setup.
  • Page 40: Turning The Missed Calls Shortcut On And Off

    Press the Right Arrow key to toggle the feature on and press Set. STEP 5 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Press Dial to dial the most recent number that called you. Press EditDial and edit the number, then press Dial.
  • Page 41: Forwarding Calls

    To enter a URL, press Option and choose Input IP before entering the call forwarding information. Press Set. STEP 5 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide “Configuring Call...
  • Page 42: Forwarding Calls When Your Phone Is Busy

    Select Call Preferences and scroll to Forward No Ans Delay. STEP 3 Enter the number of seconds to delay forwarding calls when there is no answer at STEP 4 your phone. Press Set. STEP 5 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 43: Setting Do Not Disturb

    STEP 2 Press the Right Arrow key to turn Do Not Disturb Off. STEP 3 Press Set. STEP 4 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide “Configuring Supplementary Services” section on page Do Not Disturb Do Not Disturb...
  • Page 44: Configuring Call Waiting

    To pick up a call ringing at any extension: Press the Pickup button. STEP 1 Enter the extension number of the phone from which you are picking up the call STEP 2 and press Dial. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 45: Parking A Call

    Press Dial. The call is picked up on your phone. STEP 3 To view a list of parked calls (and unpark from the list): Press Setup. STEP 1 Select Status. STEP 2 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 46: Placing A Three-Way Conference Call

    On one of the active calls, press ConfLx. If you have two active lines, the calls are STEP 1 conferenced. If you have more than two active lines, you must scroll to choose the line you want to conference in. Press Select. STEP 2 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 47: Using The Phone Directories

    Right Arrow key to scroll through the phone numbers available for the highlighted contact. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Personal Address Book—The personal directory provides a place for you to store and view frequently dialed numbers. You can also dial numbers from the directory.
  • Page 48: Adding A New Contact

    Press Save to save the entry. STEP 5 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide “Configuring Your Personal Address Book” section on “Using Star Codes,” on page 77.) To clear all characters from an entry, press...
  • Page 49: Copying A Contact

    Editing a Contact To edit a contact’s phone information: In the Personal Address Book, highlight the contact you want to edit. STEP 1 Choose one of the following: STEP 2 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 50: Using The Corporate Directory

    In the results, press Dial to dial the contact, or choose one of the other options. STEP 4 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Simple Search: Enter a last name and press Search. A first name may be required if too many results are found for the last name.
  • Page 51: Using The Call History Lists

    STEP 4 Press OK to delete the list. STEP 5 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide “Viewing Call History Lists” section on page All Calls—Shows all calls placed, received, and missed on the phone. Missed Calls—Shows the last 60 missed calls.
  • Page 52: Calling From The Call History Lists

    Press Option and select Add to Address Book. STEP 2 Press Select. The entry appears. STEP 3 Edit the information (if desired) and press Save again. The entry is added to your STEP 4 directory. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 53: Setting Or Changing A Phone Password

    If you are in a window (for example, Directories) and are not logged in, the system prompts you for your password. Enter your password and press Login. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 54: Accessing Voicemail

    To enter a star code, press Option, choose Input Star Code, and select the code from the list. To clear the field of a previous entry, press Option and choose Clear. Press Set. STEP 6 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 55: Chapter 4: Using Advanced Phone Features

    Using Advanced Phone Features This chapter describes how to configure advanced features on your Cisco SPA525G and Cisco SPA525G2 IP phone. It contains the following sections: • • • • • • • • • • • • • •...
  • Page 56: Configuring Privacy And Security Features

    Select Call Preferences. STEP 3 Scroll to Block Anonym Call and press the Right Arrow key to toggle the feature on STEP 4 (checked) or off (unchecked). Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide and the “Block Anonymous...
  • Page 57: Using Secure Call

    Scroll to User Preferences and press Select. STEP 2 Select Call Preferences. STEP 3 Scroll to Dial Assist and press the Right Arrow key to toggle the feature on STEP 4 (checked) or off (unchecked). Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 58: Connecting To A Virtual Private Network (Vpn)

    To connect to the VPN manually: Press Setup. STEP 1 Scroll to Network Configuration and press Select. STEP 2 Scroll to VPN and press the Right Arrow key to display VPN Settings. STEP 3 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 59: Viewing Your Vpn Status

    Enter the phone number and press Set. STEP 4 After creating the speed dial, it displays next to the line button. Press the line button to use the speed dial. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide “Creating Speed Dials,” on page 91).
  • Page 60: Creating Numerical Speed Dials

    Open a phone line and press the number for the speed dial, then wait a few seconds for the phone to initiate the call or press Dial. • Press the Setup button, select Speed Dial, choose the number, and press Dial. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 61: Using The Ip Phone With Your Bluetooth-Enabled Mobile Phone

    Using the IP Phone With Your Bluetooth-Enabled Mobile Phone Using the IP Phone With Your Bluetooth-Enabled Mobile Phone The Cisco SPA525G and Cisco SPA525G2 support Bluetooth to allow use of the phone with a Bluetooth-enabled headset. (See Headsets” on page Cisco IP phone in conjunction with Bluetooth-enabled mobile phone.
  • Page 62: Pairing Your Cisco Spa525G2 With A Bluetooth-Enabled Mobile Phone

    STEP 6 screen. Press Scan to scan for the Bluetooth device. STEP 7 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Phone Book Access Profile 1.0 Handsfree Profile 1.5 Handset Profile 1. 1 Handsfree—Your Cisco SPA525G2 operates as a handsfree device with a Bluetooth-enabled mobile phone.
  • Page 63: Initiating Pairing From Your Bluetooth-Enabled Mobile Phone

    If you have not configured a name on your paired phone, the phone might display your phone number or some other identifier (such as the phone model). The display name can vary, depending on your phone model and configuration. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 64: Verifying That The Cisco Spa525G2 Is Paired

    Depending on your mobile phone, it might be necessary to authorize the Bluetooth connection, even if the phone is already paired with the Cisco SPA525G2. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide No icon—Bluetooth is disabled Gray icon— Bluetooth is enabled, but the phones are not connected.
  • Page 65: Making A Mobile Phone Call By Using Your Cisco Spa525G2

    Cisco SPA525G2 is connected. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Enter a number on the dial pad and press Dial. Press the Setup button and select Directories. Choose a number and press Dial.
  • Page 66: Receiving Mobile Phone Calls By Using The Cisco Spa525G2

    • • • Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Press the Answer softkey to connect to the call. Press the red flashing line button associated with your mobile phone. Pick up the Cisco SPA525G2 handset.
  • Page 67: Charging Your Mobile Phone

    Using Advanced Phone Features Playing MP3 Files on Your Phone Charging Your Mobile Phone You can use the USB port on the IP phone to charge your mobile phone if your phone has a USB connection. Playing MP3 Files on Your Phone Your IP phone contains an audio player that can play .mp3 files.
  • Page 68: Creating The Playlist

    Controlling the Audio Use the Volume button on the phone to turn the music up or down. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Choose individual songs by scrolling to the song you want and pressing the Right Arrow key or Select.
  • Page 69 To switch the audio destination between the speaker, headset, and handset, press the Up Arrow or Down Arrow key. The icon on the left above the song length display shows the audio destination of speaker, handset, or headset. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 70: Using The Paging Feature

    Select Call Preferences. STEP 3 Scroll to Auto Answer Page. Press the Right Arrow key to toggle the feature on STEP 4 (checked) or off (unchecked). Press Set. STEP 5 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 71: Customizing Your Ip Phone Screen

    (lowest) and 15 (greatest) to change the contrast. Press Set. STEP 5 Setting the Screen Backlight Timer You can set a timer for your screen so that your IP phone screen becomes dark after a specified time when the phone is idle. Press Setup. STEP 1 Scroll to User Preferences and press Select.
  • Page 72: Configuring The Phone Screen Saver

    • • • Press Set. STEP 6 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Screen Saver Type—Choose from: Black Background—Displays a black screen. Gray Background—Displays a gray screen. Black/Gray Rotation—The screen incrementally cycles from black to gray.
  • Page 73: Changing The Phone Wallpaper

    Use the navigation arrows to highlight an image. To preview how the image will STEP 5 look on your phone, highlight the image and press View. Press Select to choose the image. STEP 6 Press Set. STEP 7 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 74: Using Ring Tones

    You can view weather information for a maximum of three cities. To add a city: In the Web Applications screen, select Weather. STEP 1 Press Add. STEP 2 Enter the city name or zip code, and press Search. STEP 3 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 75: Accessing News

    Press View to read an article, using the Down Arrow key to scroll through the STEP 4 article. Press Prev or Next to go to other articles in the news category. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Local World...
  • Page 76: Configuring Date And Time Parameters On Your Phone

    NOTE changes you make to the date or time are lost when rebooting the phone. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Time Zone—Adds or subtracts hours to Greenwich Mean Time, or Western European Time. Press the Right Arrow key to display the time zones.
  • Page 77: Using Star Codes

    Using Star Codes Using Star Codes The Cisco SPA525G and Cisco SPA525G2 supports star codes. These codes start with and asterisk (*) and access supplementary services. For example, to block your caller ID for a specific call, dial *67 followed by the telephone number you are calling.
  • Page 78: Restarting Your Phone

    STEP 1 Scroll to Device Administration and press Select. STEP 2 Scroll to Restart and press Select. STEP 3 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Definition Deactivate anonymous call blocking. See page Activate Call Forward Busy. See Deactivate Call Forward Busy.
  • Page 79: Viewing Phone, Network, And Call Information

    Using Advanced Phone Features Viewing Phone, Network, and Call Information Viewing Phone, Network, and Call Information The Cisco SPA525G and Cisco SPA525G2 provide menus to view status and network information about your phone. Viewing Product Information To view product information about your phone: Press Setup.
  • Page 80: Viewing Phone Line And Extension Information

    To view information about phone peripherals, such as a USB memory stick or a Cisco Attendant Console: Press Setup. STEP 1 Scroll to Status and press Select. STEP 2 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide IP Address Subnet Mask Default Router Primary DNS Secondary DNS MAC (Hardware) Address Phone Status—Up time and packets sent/received.
  • Page 81: Viewing The Wireless Connection Status

    You should not change these settings or perform these actions unless directed to do so by your Administrator. Settings Menu Network Configuration: • • Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide USB Status Attendant Console (Attn Cons) Status Connection Type Static IP Address Settings “Connecting Your...
  • Page 82 Advanced Menus for Technical Support Personnel • • • • Device Administration: • • • • Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide VLAN VLAN ID Multicast Address Factory Reset Custom Reset Profile Rule Call Control Settings...
  • Page 83: Chapter 5: Using The Web Configuration Utility

    Using the Web Configuration Utility Your Cisco IP Phone provides a web interface for the phone user that allows you to configure some features of your phone by using a web browser. Your phone system administrator can allow you to view the phone statistics and modify some or all of the parameters by using the phone web user interface.
  • Page 84 • • • • • Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Voice—Contains information about your phone, including the following sub- tabs: Info—System, reboot history, product, status, extension, and line information (read only). System—Password and network settings.
  • Page 85: Making The Web Configuration Utility Viewable

    Submit All Changes. Configuring Your Personal Address Book The Cisco SPA525G and Cisco SPA525G2 phone provides an address book for you to store and view frequently dialed numbers. The address book appears on your phone, and the numbers can be dialed from the phone.
  • Page 86 To edit a contact’s information: In the Personal Address Book tab, click the Edit icon in the row for that contact. STEP 1 Modify the information and click Submit All Changes. STEP 2 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 87: Configuring Voice User Parameters

    • Click Submit All Changes. Your phone reboots. STEP 3 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide CFWD Setting—Select yes to enable call forwarding. Select no to disable call forwarding. CFWD All Dest—Enter the number to where all calls are forwarded or enter vm to forward the calls to voice mail.
  • Page 88: Configuring Supplementary Services

    Display Text Messages on Receiving Phone (Display Text Message on Recv Setting) Use the Display Text Messages on Receiving to enable or prevent text messages from displaying on your phone. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 89: Text Messages From A Third Party (Text Message From 3Rd Party)

    Headset Volume Headset Volume Bluetooth Volume Handset Version Deep Bass Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Enter a volume between 1 and 15, with 1 being the lowest level. Handset Version—Administrator can change the handset version manually.
  • Page 90: Screen

    Log in to the phone web user interface. STEP 1 Choose the Call History tab. STEP 2 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Select yes to enable the screen saver. Select no to disable the screen saver. Choose the Screen Saver Type: •...
  • Page 91: Creating Speed Dials

    192. 1 68. 1 . 1 0. Click Submit All Changes. STEP 4 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide All Calls—All calls placed to and from your phone. Placed Calls—Shows information for the last 60 numbers dialed from your phone.
  • Page 92: Configuring Wi-Fi

    Using the Web Configuration Utility Configuring Wi-Fi Configuring Wi-Fi The Cisco SPA525G and Cisco SPA525G2 phone supports a direct connection to the wireless network. You can configure your Wi-Fi connection from the phone web user interface. See page 27 Before setting up the wireless network, you must know the wireless security type for your router.
  • Page 93: Creating A Wi-Fi Profile

    Click Submit All Changes. The phone is rebooted. STEP 3 Configuring Bluetooth The Cisco SPA525G and Cisco SPA525G2 support Bluetooth to allow use of the phone with a Bluetooth-enabled headset. (See Headsets” on page Cisco IP phone in conjunction with Bluetooth-enabled mobile phone.
  • Page 94: Bluetooth Profiles

    Cisco SPA525G2, the phone can only connect to one device at a time. If multiple Bluetooth devices are in range of the IP phone, the order of the devices in the Bluetooth Profiles list is used to determine which device the phone will attempt to pair with first.
  • Page 95 Using the Web Configuration Utility Upgrading Firmware Click Submit. The firmware is installed and your phone reboots. STEP 5 Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...
  • Page 96: Appendix A: Where To Go From Here

    Where to Go From Here Cisco provides a wide range of resources to help you and your customer obtain the full benefits of the Cisco SPA525G or Cisco SPA525G2. Support Cisco Small Business Support Community Cisco Small Business Support and Resources...
  • Page 97 Where to Go From Here Cisco Small Business Cisco Partner Central for Small Business (Partner Login Required) Cisco Small Business Home Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) www.cisco.com/web/partners/sell/smb www.cisco.com/smb...
  • Page 98: Power Adapter Statement

    1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.
  • Page 99: Important Note

    URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide...

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