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Cisco SPA301 Setup And Troubleshooting Manual
Cisco SPA301 Setup And Troubleshooting Manual

Cisco SPA301 Setup And Troubleshooting Manual

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Phone.com Setup and Troubleshooting Guide
Cisco SPA301 1-Line IP Phone
Setup and Troubleshooting Guide
Cisco SPA301
1-Line IP Phone
1 / 8
Revised: 30 October 2012

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Summary of Contents for Cisco SPA301

  • Page 1 Phone.com Setup and Troubleshooting Guide Cisco SPA301 1-Line IP Phone Setup and Troubleshooting Guide Cisco SPA301 1-Line IP Phone 1 / 8 Revised: 30 October 2012...
  • Page 2: Device Setup

    Expect to spend about 15-20 minutes getting your SPA301 set up and ready to use. Once it is set up, your phone will work in nearly the same way as your typical home phone. Some familiarity with networking may be required, particularly if you have to change the configuration or any network settings.
  • Page 3 Phone.com Setup and Troubleshooting Guide Cisco SPA301 1-Line IP Phone Booting Up Your Phone Once you have connected the SPA301 to your network, plug your IP phone Do NOT power-cycle into a power source. your device during the boot-up process.
  • Page 4 Phone.com Setup and Troubleshooting Guide Cisco SPA301 1-Line IP Phone Transfer (cont.) Tip: Transfer calls directly to an extension’s voicemail by dialing [*] and the extension number. Do Not Disturb (DND) You can prevent any calls from ringing your phone by enabling the DND feature. For instance, if you do not want to be bothered during dinner, this is a useful feature.
  • Page 5 Phone.com Setup and Troubleshooting Guide Cisco SPA301 1-Line IP Phone Call Blocking (cont.) Anonymous calls cannot be blocked. To block callers with hidden caller ID, refer to the “Numbers” section of your Phone.com Control Panel. If you blocked a number by mistake: ●...
  • Page 6: Troubleshooting

    Phone.com Setup and Troubleshooting Guide Cisco SPA301 1-Line IP Phone Call Recording (cont.) To review the recording, visit the Call Logs section in your Phone.com Control Panel. Please allow a few minutes after the call ends for the recording to be available.
  • Page 7 Phone.com Setup and Troubleshooting Guide Cisco SPA301 1-Line IP Phone How should I set up my network? Your network will consist of a variety of components, each with its own unique features and configurations. Though VoIP devices are designed to work with all types of routers, you may encounter special issues with getting your network to work with VoIP properly and certain features of your network might need to be modified.
  • Page 8: Additional Support

    © 2012 Phone.com, Inc. All rights reserved Cisco, the Cisco logo, and Cisco images are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. Third party trademarks mentioned are the property of their respective owners.