Section 2-Base Master Operations; Introduction; Video Display Interactions; Pending Call Display - Dukane 4A3610B Operation Manual

Procare 6000
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Introduction

Video Display Interactions

Pending Call Display

ProCare 6000 Operation Manual
This section explains how to place and answer calls and how to perform these functions
while connected to a call: assign staff to patients, send pocket pages, assign call priorities
to stations, and use the remind and locate features.
If your ProCare 6000 System is equipped with one or more video displays, some of the
functions described in this section MUST be performed using those displays INSTEAD
of the base master station. Functions that require you to use the video display instead of
the base master are individually identified in the following sections.
If there is only one call in the system, the station number (1010) and priority (NORM)
appear, followed by the flashing heartbeat. See Figure 2-1.
1010 NORM

Figure 2-1: Pending Call Display with One Call

If there is more than one call, the highest priority call appears in the display window.
If the calls are the same priority, the call that was placed first appears in the display
window. Reminder recalls appear before new calls. New calls appear before answered
calls. The right side of the display shows the number of pending calls and where the cur-
rently displayed call sits in the queue. See Figure 2-2 on the next page.
Base Master Operations
2
Section
continued
2-1

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