Staff Id Number; The Pound (#) Key; The Star (*) Key; Timeout Warning - Dukane 4A3610B Operation Manual

Functions and Basic Instructions

Staff ID Number

The Pound (#) Key

The Star (*) Key

Timeout Warning

5-2
This is the ID number assigned to each staff member. You must enter your staff ID num-
ber to answer the calls from stations assigned to you.
Note:
If your system has version 5.XX video displays, staff IDs are not used. ProCare 6000
systems with 5.XX video displays use MatchMaker ip to enter staff names. See the
MatchMaker ip Supervisor Guide.
Press the pound (#) key twice to disconnect from the Telco entirely. The access number
must be entered again to place or answer a call after disconnection.
—CAUTION—
You must press the pound (#) key TWICE to disconnect from the Telco. If you do
not, the Telco will be unusable until it times out.
Note:
If your facility has the newer Telco card (Model 110-3628B) and a PBX that supports the
Call Party Disconnect feature (loop drop), you do not need to press the pound (#) key
twice. You can simply hang up the phone.
Press the star (*) key before entering a station number when placing a call, or to reacti-
vate the preset timeout feature. See Timeout Warning below.
After you call a station, you have one minute (default setting) before the Telco times out
and ends the call. Ten seconds before disconnection, you will hear a dual pitch warble,
similar to a London police car siren. To extend the call another minute, press the star (*)
key once. A double beep confirms the call extension.
Note:
You must press the star (*) key each time you hear the timeout warning and want to
override the programmed timeout.
ProCare 6000 Operation Manual