Image Is Not What Was Expected - Xerox 4112 User Manual

Image is not what was expected

Symptoms
The image is dirty
If NO, go to next symptom.
Image is too dark, or too
light
If NO, go to next symptom.
Part of the image is missing
If NO, go to next symptom.
YES Cause The document glass or the document cover is dirty.
Action Clean the document glass or the document cover.
Refer to Cleaning the Document Cover and Document
Glass on page 11-14.
If problem is not solved, go to next Cause/Action.
Cause The document is made of highly transparent material
like a transparency.
Action If the document is highly transparent, marks on the
document cover will appear on the image. Place a white
sheet of paper on the document and scan.
If problem is not solved, go to next Cause/Action.
Cause The document is colored, of a rough texture or a
blueprint, for example.
Action Either adjust the copy density or image quality and then
retry scanning.
If problem is not solved, go to next Cause/Action.
Cause Glossy printing paper is being scanned.
Action Glossy printing paper easily sticks to the document glass
and shadows are sometimes scanned and reproduced as
dirt. Place a transparency or highly transparent film
under the document and retry scanning.
YES Cause Scan density is set to Dark, or to Light.
Adjust the scan density.
Action
Refer to Lighten/Darken on page 3-2.
If problem is not solved, go to next Cause/Action.
Cause The Original Type is inappropriate.
Select an image quality appropriate for the document.
Action
Refer to Quality/File Size on page 3-15.
YES Cause The document is pasted together or folded in.
Action It is possible that the folded in or pasted part of the
document is not touching the document glass. Place a
stack of white sheets on the document to hold the
document down flat against the document glass.
Problem Solving
Causes and Actions
Xerox 4112/4127 Copier/Printer
User Guide
12-23