Xerox 4112 User Manual page 330

Problem Solving
Category
Error Code
C P S
027-770 m
027-771 m
m m
027-796
027-797 m
062-211
062-220
062-277
062-278
062-790
063-210
065-210
065-215
065-216
071-210
072-210
12-36
Xerox 4112/4127 Copier/Printer
User Guide
O
M
m Cause: PDL (Printer Description Language) error detected by the
controller while processing a network print job.
Remedy: Cancel and resend the print job. If problem continues,
reboot both the controller and the printer and resend job. If the
problem persists, call the Customer Support Centre for further help/
instructions.
m Cause: Disk full error message on the controller.
Remedy: Cancel job. Delete unwanted files from the
controller. Resend the network print job.
m Cause: When the machine is configured to only print attached
documents when received by mail, a message with no attachments
is discarded upon receipt.
Remedy: To print the mail body or header information as well,
change settings in the CentreWare Internet Services Properties
screen.
Refer to "E-mail Print" in the System Administration Guide.
m Cause: Invalid received mail output destination.
Remedy: Specify a correct output destination and send the mail
again.
m Cause: An error occurred in the document feeder.
Remedy: Contact the Customer Support Center.
m Cause: The document scanner malfunctioned.
Remedy: Contact the Customer Support Center.
m Cause: A communications error occurred between the document
scan unit and the document feeder.
Remedy: Contact the Customer Support Center.
m Cause: An error occurred in the document scanner.
Remedy: Power-cycle the machine. If the document scanner error is
not fixed by performing the relevant remedy, contact the Customer
Support Center.
m Cause: The scanned document is copy-protected.
Remedy: Refer to the Safety Guide, and check to see if the
document can be copied.
m Refer to 062-211.
m Cause: An error occurred with the machine.
Remedy: Contact the Customer Support Center.
Cause: An error occurred in the document scanner.
Remedy: Power-cycle the machine. If the document scanner error is
not fixed by performing the relevant remedy, contact the Customer
Support Center.
m Cause: Paper Tray 1 malfunctioned.
Remedy: Contact the Customer Support Center. Trays other than
Paper Tray 1 can be used.
m Cause: Paper Tray 2 malfunctioned.
Remedy: Contact the Customer Support Center. Trays other than
Paper Tray 2 can be used.
Cause and Remedy