Xerox 4112 User Manual page 311

Symptoms
Data remains in the printer
icon
If NO, go to next symptom.
Sent to printer
If NO, go to next symptom.
YES Cause An error occurred with the printer.
Action Check the error details.
If problem is not solved, go to next Cause/Action.
Cause The IP address or SMB network path is misconfigured.
Action Configure a correct IP address or SMB network path.
For information about network settings, refer to the
System Administration Guide.
If problem is not solved, go to next Cause/Action.
Cause The network connection between the computer and
machine is abnormal.
Action Check with your system administrator.
If problem is not solved, go to next Cause/Action.
Cause The port is not enabled.
Action Enable the port in use.
For information about network settings, refer to the
System Administration Guide.
If problem is not solved, go to next Cause/Action.
Cause Insufficient space available on the hard disk.
Action Delete unnecessary data to increase free space.
If problem is not solved, go to next Cause/Action.
Cause The printer is connected to multiple computers.
Action Wait for a while, and then try printing again.
YES Cause Out of paper.
Action Supply paper to the printer.
If problem is not solved, go to next Cause/Action.
Cause No paper for the specified paper size.
Action Set paper for the specified paper size.
Refer to Loading Paper into Trays on page 8-1, or Loading
Paper into Tray 5 (Bypass) on page 8-5.
If problem is not solved, go to next Cause/Action.
Cause Copy operation is performed during interrupt, and
interrupt is performed.
Action Cancel the interrupt operation.
If problem is not solved, go to next Cause/Action.
Cause An error occurred with the printer.
Action Check the error details.
Causes and Actions
Xerox 4112/4127 Copier/Printer
User Guide
Problem Solving
12-17