Scan Troubleshooting; Unable To Scan With The Machine - Xerox 4112 User Manual

Problem Solving

Scan Troubleshooting

Note
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Customer Support Center.

Unable to Scan with the Machine

Symptoms
Document not fed properly
from the document feeder
12-20
Xerox 4112/4127 Copier/Printer
User Guide
YES Cause Document size is too small.
Action The minimum size of the document that can be loaded
on the document feeder is A5.
Loading Documents on page 2-1
Refer to
If problem is not solved, go to next Cause/Action.
Cause The right type of document is not being used.
Action The document feeder cannot be used with irregular sized
documents, business cards, transparencies, or thin
documents.
In addition, documents with tags, paper clips, and
cellophane tape cannot be used.
Loading Documents on page 2-1
Refer to
If problem is not solved, go to next Cause/Action.
Cause The document guides are in the incorrect position.
Action Set the document guides to correctly match the
document size.
Loading Documents on page 2-1
Refer to
If problem is not solved, go to next Cause/Action.
Cause Part of the document is ripped and a piece of paper
remaining in the document feeder.
Action Open the document feeder cover and remove the piece of
paper.
Refer to Document jams on page 12-73.
If problem is not solved, go to next Cause/Action.
Cause Documents of different sizes are set.
Action When using documents of different sizes you must
specify Mixed Size Originals, otherwise, a paper jam will
result. When setting documents of different sizes, be sure
to specify Mixed Size Originals.
Refer to Mixed Size Originals on page 2-27.
Causes and Actions
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