Basic Troubleshooting; Fault Codes - Xerox 4112 User Manual

Addendum
4. If the UI indicates there is a jam in the digital press, follow the instructions on the screen to
remove any paper in the area indicates. Refer to the Jam Clearance section in the Problem
Solving chapter in this manual.
5. Follow the instructions displayed on the digital press UI to resume printing.

Basic troubleshooting

When a problem occurs with your Interface Module, instructions may appear on the UI; refer to
the information in this section to help resolve the problem.
The fault code table, which starts on the following page, lists problems and suggested solutions
that apply to the Interface Module. If the problem persists after following all instructions, call
your Xerox representative.

Fault Codes

Fault code Possible cause
048 100 Paper jam
048 102 A jam occurred during
048 103 feeding
048 900 A jam notification is
048 901 displayed on the UI
048 903
048 300 The front door is open.
048 310 Decurler sensor or belt
048 311 problem
048 312
048 313
048 314
048 315
048 316
048 318 Cooling fan failure
048 319
048 320 Communication failure or
048 321 connection failure
048 322
048 323 Interface Module failure
14-20
Xerox 4112/4127 Copier/Printer
User Guide
Recommended solution
Open the front door.
Carefully remove all sheets and paper scraps from jam
clearance areas.
Close the front door.
Verify the paper used is within the approved paper
specifications.
Close the front door.
Power off, then power on
Power off, then power on
Check the connection between Interface Module and the
finishing device.
Power off, then power on.
Power off, then power on