Extension Groups; Group Programming; Hunt Group Timer; Logging In And Out Of Hunt Groups - Mitel 3000 Administrator's Manual

Mitel 3000
Administrator's Manual

EXTENSION GROUPS

Group Programming

This option is used to allocate extensions to groups and to designate the type of group: a Ring group or hunt
group. When a group is programmed, it can be associated with lines, Caller ID numbers and the Door
Phone. If a group is programmed and no lines, Caller ID numbers or Door Phone are associated with it, it is
an Internal group. A total of 20 groups can be programmed. The first group is programmed with extensions
20-27 at Power Up. A maximum of 16 extensions can be programmed for a group.
All groups can be called from other extensions.
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From the programming extension, press the PROGRAM key.
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Press the Scroll Down key ( ) until "System Programming" is displayed.
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Select "System Programming".
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Enter the System Programming Password and select "Group Programming".
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The 20 groups are shown. Select the group.
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Two options are shown Ring group and hunt group. Select "Ring Group". The menu showing the
equipped extensions is displayed. Select those extensions to be programmed in the group.
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If hunt group is chosen select the type of hunt group, Linear, Circular or Longest Idle.
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Enter the extensions into the group. The order in which the extensions are entered determines the
sequence in which unanswered calls are presented to extensions in the group. The call will be
presented to the first available extension and if not answered there then the next one in the order in
which they are programmed.
Press the speakerphone key to finish programming.

Hunt Group Timer

This timer determines how long a call rings an extension in a hunt group before it is presented to the next
extension in the group.
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From the programming extension, press the PROGRAM key.
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Press the Scroll Down key ( ) until "System Programming" is displayed.
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Select "System Programming".
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Enter the System Programming Password and select "System".
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Press the Scroll Down key ( ) until "Timers" is displayed.
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Select "Timers".
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Press the Scroll Down key ( ) until "Hunt Timer" is displayed.
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Select "Hunt Timer".
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Enter the time required in seconds (001 - 300).
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Press "Confirm".
The timer is set at 15 seconds by default.

Logging In and Out of Hunt Groups

When an extension is programmed as a member of a hunt group the option to log in or out is shown on the
display of the phone.
When "Log In/Out" is selected you are presented with a menu showing the groups that you are a member
of. Those with a solid diamond are the groups you are logged in to. Select the extension you want to log in
to or out of.
Note: When a standard analog phone has been assigned to a hunt group, the code to log in/out to the hunt
group is 723 followed by the group directory number (180 - 199).
To log in to all groups you are a member of dial 723
To log out of all groups you are a member of dial 723
Note: The Log In/Out can take up to 1 minute to be displayed on the Feature Phone screen.
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