Xerox N2125N - DocuPrint B/W Laser Printer Service Manual page 15

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A
Enter Diagnostics and select "Print Menu". Scroll to "Test Print". Feed at least 5 test prints from
all available trays to the Standard output tray (GP 2.5) for test print. Test prints were suc-
cessfully delivered from each tray.
Y
N
Perform RAP as specified by the Error Code / Message listed in Table 1 of section 2.
If the Duplex Assembly is installed, run at least 5 duplexed prints (GP 2.5) for test print. If a
Duplex Assembly is not installed, follow the "Y" path. The prints were delivered success-
fully.
Y
N
Perform RAP as specified by the Error Code / Message listed in Table 1 of section 2.
If a Offset Catch Tray (OCT) is installed, run at least 5 prints to the OCT (GP 2.5) for test print.
If an OCT is not installed, follow the "Y" path. Prints were successfully delivered to the
OCT.
Y
N
Perform RAP as specified by the Error Code / Message listed in Table 1 of section 2.
Ensure that all normal printer conditions are set i.e. paper loaded, machine in Ready condition,
internet cable connected. Have the customer send a document to the printer. The
successful.
Y
N
Try a sending a document from a different application. The print was successful.
Y
N
There may be a problem with the print drivers. Have the customer contact Xerox
Customer Support.
There may be a problem with the application software. Have the customer contact Xerox
Customer Support.
Go to Final Actions.
Service Call Procedures
1.4
print
is
Figure 1 Power On Diagnostic Sequence
02/2000
1-6
Initial Issue
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