Call Hold; Chart 5 - Mitel SX-5 Manual

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SECTION MITL9103 -098-320-NA
CHART 5
CALL
HOLD
STEP
ACTION
VERIFICATION
To place an established trunk call on
HOLD:
1
Perform a switchhook flash
The extension receives transfer
at the extension.
dial tone The trunk receives music (if
programmed and when connected).
2
Dial 55 (the Call Hold
Beep tones are returned indicating
code).
the held trunk number ( 1 beep
=
trunk
1, 2 beeps
=
trunk 2). followed by dial
tone; the original call is held The
holding extension may make or receive
calls or access features in the normal
manner.
3
Replace handset
To retrieve the Call at any extension:
4
Lift handset
Dial tone is returned
5
Dial 5 1 if Trunk 1 is held
The extension is connected t o the
or 52 if Trunk 2 is held
call on hold
6
Replace handset
Page 6

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