Switchhook Flash - Mitel SX-5 Manual

SECTION
MITL9103 -098-105-NA
S w i t c h h o o k F l a s h
Description
The two buttons upon which the telephone handset rests when in the on-hook position
are known as the switchhook. Switchhook Flash is the term given to the action of
depressing and quickly releasing these buttons within a set period. This action is
performed during an established call to reconnect the "flashing" extension to the
system's control. The user may then access features by dialing the appropriate feature
access code, while the second party is put on consultation hold. The timing of a
switchhook flash is programmable within the limits outlined in Extension Switchhook
Flash Timing of this practice.
Conditions
The period for which the switchhook is depressed must be within the program-
med switchhook flash timing.
Fe9ture Selection
None
Operation
To perform a Switchhook Flash:
Establish a call.
Depress the switchhook and quickly release it within the programmed period
-
intempted dial tone (transfer dial tone)
is
received.
Page 52