Incompatiblefirmware; Incompatiblehardware; Ipnotreachable - Fujitsu 1FINITY L100 User Manual

System Maintenance
Trouble Clearing

incompatibleFirmware

Entity Type
BDL1-3B11, BDL1-3R11

incompatibleHardware

Entity Type
BDL1-3R11

ipNotReachable

Entity Type
COM
·
Release 19.1.1 Issue 1.1, May 2021
Service
Severity Direction
Affected
major non–service- n/a
affecting
Probable Cause
Firmware on the blade is incompatible with
the running software.
Service
Severity Direction
Affected
critical service- n/a
affecting
Probable Cause
An operation is performed on a blade that
its hardware version (issue number) does
not support.
Service
Severity Direction
Affected
warning non–service- n/a
affecting
Probable Cause
The IP address is not reachable.
Location Description
NEND Incompatible Firmware: TYPE = <unit type>
Suggested Corrective Action
1. Upgrade the firmware on the blade by executing
request fw-update shelf-id x force
true overwrite true command.
2. After the firmware upgrade on all affected blades is
completed, restart the system by executing
request restartSystem level cold
command.
Location Description
NEND Incompatible Hardware: TYPE = <unit type>
Suggested Corrective Action
Replace the blade with a new blade that its hardware
version (issue number) is compatible with the operation.
Location Description
NEND The IP address, specified in a ping request,
is not reachable.
Suggested Corrective Action
Correct the TCP/IP connectivity problem, and repeat the
ping request.
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