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Select Answer.
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Select Dismiss or Ignore.
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Select Boss VM.
Viewing Call Status on the Boss's Line
A boss and delegate can both view the status of any call on the other's phone. Bosses can see when a
delegate answers or holds a call, which delegate answered the call, and the call information of the caller.
Delegates can see when a boss is in an active call or has placed a call on hold. Bosses and delegates
can also resume calls held on the other's line.
When there is an active call on the boss's line, for VVX 500/501 and 600/601 phones, a solid red bar is
displayed on the boss's line key on the boss and delegates' phones. For 201, VVX 300 series, and 400
series phones, a steady red LED light on the boss's line key indicates there is an active call on the boss's
line.
The next figure displays a call on the boss's line on a VVX 500/501 phone.
Call on the boss's line on a VVX 500/501 phone
View Held Boss Calls
Bosses and delegates can both view held calls on the boss's line.
A flashing red bar or LED light indicates that a call is on hold on a boss's line.
Procedure
1. Press and hold the boss's line key.
Resume Held Boss Calls
Any assigned delegate can resume held calls on the boss's line.
Procedure
1. Press and hold the boss's line key.
2. Select the call and select Pickup.
Polycom, Inc.
All manuals and user guides at all-guides.com
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Do you have a question about the VVX and is the answer not in the manual?
Questions and answers
How can we change the different directory
To change the directory on a Polycom VVX phone, follow these steps:
1. Access the Directory:
- Press the Home button.
- Tap Directories.
2. Add a New Contact:
- Tap the + sign.
- Enter the first name, last name, and contact number (phone number).
- Ensure that the fields for First Name, Last Name, and Contact are filled out.
3. Customize Additional Fields:
- Enter a Favorite Index (speed dial reference number). If not set, the system assigns the next available position.
- Tap Label and enter a label for the contact.
4. Advanced Options:
- You can customize options like auto-rejecting the contact (sending to voicemail) or diverting the caller to another number. These are optional settings.
Make the required changes in the directory and save them as needed.
This answer is automatically generated