Polycom VVX User Manual page 4

Audio Calls........................................................................................................35
Placing and Answering Audio Calls.................................................................................. 35
Placing Audio Calls................................................................................................ 35
Redial a Number.................................................................................................... 39
Answering Audio Calls........................................................................................... 40
Switch among the Handset, Headset, and Speakerphone............................................... 42
Mute and Unmute Audio................................................................................................... 42
Holding and Resuming Calls.............................................................................................43
Hold a Call..............................................................................................................43
Resume a Call........................................................................................................43
Resume a Call on a VVX Expansion Module......................................................... 43
End an Active Audio Call...................................................................................................43
End a Held Call...................................................................................................... 43
Transferring Calls..............................................................................................................44
Choose a Default Transfer Type............................................................................ 44
Transfer a Call........................................................................................................44
Cancel a Transfer...................................................................................................45
Parking and Retrieving Calls on the Skype for Business Server...................................... 45
Park Skype for Business Calls............................................................................... 45
Retrieving Parked Skype for Business Calls.......................................................... 46
Managing Calls................................................................................................................. 46
Display Calls from the Lines Screen...................................................................... 47
Display Calls from the Calls Screen....................................................................... 47
Manage a Call from the Calls Screen.....................................................................47
Ignoring or Rejecting Incoming Calls................................................................................ 47
Ignore or Silence an Incoming Call........................................................................ 48
Reject Incoming Calls.............................................................................................48
Reject Calls from a Contact....................................................................................48
Rejecting Calls with Do Not Disturb....................................................................... 48
Redirecting Incoming Calls............................................................................................... 50
Forwarding Incoming Skype for Business Calls..................................................... 50
Divert Calls to a Contact.........................................................................................51
Conference Calls.............................................................................................. 52
Tips for Conference Calls..................................................................................................52
Initiating a Skype for Business Conference Call............................................................... 52
Initiate a Skype for Business Conference.............................................................. 52
Initiate a Conference Call during a Skype for Business Call.................................. 53
Initiating a Group Conference Call.................................................................................... 53
Initiate a Group Conference Call............................................................................ 53
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