Table of Contents
Advertisement
Restart VVX Business Media Phone
Your system administrator may ask you to restart the phone if it malfunctions or to assist in
troubleshooting.
Caution: Before you restart the phone, contact your system administrator. If the phone is
malfunctioning, you may be able to restore normal operation without restarting it. In addition,
your administrator may want to troubleshoot the phone before you restart it. You do not need
to restart the phone to update its configuration.
Procedure
1. Navigate to Settings > Basic.
2. Select Restart Phone.
A confirmation message is displayed.
3. Select Yes.
The restart process begins, and the process ends when the Home screen is displayed.
Related Links
Update the Configuration for VVX Business Media Phone
Update the Configuration for VVX Business Media
Phone
Your system administrator may ask you to update the configuration for your phone to apply any changes
to system settings, which you can do without restarting it.
Procedure
1. Navigate to Settings > Basic.
2. Select Update Configuration.
A confirmation message is displayed.
3. Select Yes.
The configuration is updated. The phone may restart, depending on which settings have changed.
Related Links
Restart VVX Business Media Phone
Test the Hardware
Your system administrator may ask you to access a diagnostics menu on the phone to test its hardware.
You can test the touchscreen, microphones, speaker, handset, third-party headset (if connected), keypad
mappings, and LEDs. Contact your system administrator for instructions on how to perform these tests.
Polycom, Inc.
All manuals and user guides at all-guides.com
on page 149
Maintaining VVX Business Media Phone
on page 149
149
Hide quick links:
Advertisement
Table of Contents
Need help?
Do you have a question about the VVX and is the answer not in the manual?
Questions and answers
How can we change the different directory
To change the directory on a Polycom VVX phone, follow these steps:
1. Access the Directory:
- Press the Home button.
- Tap Directories.
2. Add a New Contact:
- Tap the + sign.
- Enter the first name, last name, and contact number (phone number).
- Ensure that the fields for First Name, Last Name, and Contact are filled out.
3. Customize Additional Fields:
- Enter a Favorite Index (speed dial reference number). If not set, the system assigns the next available position.
- Tap Label and enter a label for the contact.
4. Advanced Options:
- You can customize options like auto-rejecting the contact (sending to voicemail) or diverting the caller to another number. These are optional settings.
Make the required changes in the directory and save them as needed.
This answer is automatically generated