Table of Contents
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Maintaining VVX Business Media Phone
Topics:
•
Investigate Warnings
•
Remove Warnings
•
Restart VVX Business Media Phone
•
Update the Configuration for VVX Business Media Phone
•
Test the Hardware
•
Clean the Touchscreen
•
View Software Details
•
Updating Your Skype for Business Phone Software
When the phone is not operating properly, you can investigate or troubleshoot issues along with any other
tasks your administrator may ask you to perform.
Investigate Warnings
When a phone is unable to perform certain tasks, a Warning icon
The warning icon lets you know that your phone has one or more important issues. You can view details
about the issues from the Warnings screen.
If you have a VVX 600/601, the icon has a counter indicating the number of warning messages you have,
and you can tap the icon to view the messages.
Procedure
1. Navigate to Settings > Status > Diagnostics.
2. Select Warnings.
The Warnings screen is displayed listing any issues.
Remove Warnings
After you view phone warnings, you can temporarily remove the Warning icon from the status bar.
However, the warning still displays in the Warnings list until the issue is fixed. The Warning icon is
displayed each time your phone has a warning that you haven't viewed.
Procedure
1. In the Warnings screen, select Clear Icon to remove the Warning icon from the status bar.
Polycom, Inc.
All manuals and user guides at all-guides.com
displays in the status bar.
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Need help?
Do you have a question about the VVX and is the answer not in the manual?
Questions and answers
How can we change the different directory
To change the directory on a Polycom VVX phone, follow these steps:
1. Access the Directory:
- Press the Home button.
- Tap Directories.
2. Add a New Contact:
- Tap the + sign.
- Enter the first name, last name, and contact number (phone number).
- Ensure that the fields for First Name, Last Name, and Contact are filled out.
3. Customize Additional Fields:
- Enter a Favorite Index (speed dial reference number). If not set, the system assigns the next available position.
- Tap Label and enter a label for the contact.
4. Advanced Options:
- You can customize options like auto-rejecting the contact (sending to voicemail) or diverting the caller to another number. These are optional settings.
Make the required changes in the directory and save them as needed.
This answer is automatically generated