Table of Contents
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Test the Hardware...........................................................................................................149
Clean the Touchscreen................................................................................................... 150
View Software Details..................................................................................................... 150
Updating Your Skype for Business Phone Software.......................................................151
View Software Update Information.......................................................................151
Update Your Skype for Business Phone Software...............................................151
Update Skype for Business Software Later..........................................................151
Troubleshooting............................................................................................. 152
Speakerphone.................................................................................................................152
USB Port......................................................................................................................... 152
Check the Status of the Calendar................................................................................... 152
Polycom Desktop Connector...........................................................................................153
Troubleshoot Audio and Echo Issues............................................................................. 154
Bluetooth Headset...........................................................................................................154
Recording Issues and Solutions......................................................................................154
Better Together over Ethernet.........................................................................................155
Troubleshoot Polycom BToE Connector Installation............................................155
Troubleshoot Polycom BToE Connector Start Issues.......................................... 155
Troubleshoot Pairing............................................................................................ 156
Login Credentials............................................................................................................ 156
Set Log Levels......................................................................................................157
Send Log Files to the Skype for Business Server................................................ 157
Utility................................................................................................................157
Polycom, Inc.
All manuals and user guides at all-guides.com
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Do you have a question about the VVX and is the answer not in the manual?
Questions and answers
How can we change the different directory
To change the directory on a Polycom VVX phone, follow these steps:
1. Access the Directory:
- Press the Home button.
- Tap Directories.
2. Add a New Contact:
- Tap the + sign.
- Enter the first name, last name, and contact number (phone number).
- Ensure that the fields for First Name, Last Name, and Contact are filled out.
3. Customize Additional Fields:
- Enter a Favorite Index (speed dial reference number). If not set, the system assigns the next available position.
- Tap Label and enter a label for the contact.
4. Advanced Options:
- You can customize options like auto-rejecting the contact (sending to voicemail) or diverting the caller to another number. These are optional settings.
Make the required changes in the directory and save them as needed.
This answer is automatically generated