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Set Log Levels
Your system administrator uses log files to understand any issues with your phone, and may ask you to
set the level for log files to reduce the amount of logs produced.
Contact your system administrator before setting a log level for your phone.
Procedure
1. Navigate to Settings >Basic > Diagnostic Logs > Server Log Level.
2. Choose a log level.
Send Log Files to the Skype for Business Server
You can send log files for your phone to the Skype for Business server directly from your phone.
Procedure
1. On the phone, navigate to Settings > Basic > Diagnostic Logs > Upload Logs.
The log files are uploaded to the server, and your system administrator can access the logs to
determine any issues with your phone.
Send Log Files to the Skype for Business Server using the Web
Configuration Utility
You can send log files for your phone to the Skype for Business server using from the Web Configuration
Utility.
Procedure
1. Enter the IP address of your phone into a web browser. For example, enter https://10.223.4.54.
2. Select User and enter your user password.
The default user password is 123.
3. In the Web Configuration Utility, navigate to Diagnostics > Upload Logs.
The log files are uploaded to the server, and your system administrator can access the logs to
determine any issues with your phone.
Polycom, Inc.
All manuals and user guides at all-guides.com
Troubleshooting
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Do you have a question about the VVX and is the answer not in the manual?
Questions and answers
How can we change the different directory
To change the directory on a Polycom VVX phone, follow these steps:
1. Access the Directory:
- Press the Home button.
- Tap Directories.
2. Add a New Contact:
- Tap the + sign.
- Enter the first name, last name, and contact number (phone number).
- Ensure that the fields for First Name, Last Name, and Contact are filled out.
3. Customize Additional Fields:
- Enter a Favorite Index (speed dial reference number). If not set, the system assigns the next available position.
- Tap Label and enter a label for the contact.
4. Advanced Options:
- You can customize options like auto-rejecting the contact (sending to voicemail) or diverting the caller to another number. These are optional settings.
Make the required changes in the directory and save them as needed.
This answer is automatically generated