Appendix E: Intel Server Issue Report Form - Intel P4000S Series Service Manual

Appendix E: Intel
NOTE
FILLING OUT THIS FORM COMPLETELY IS REQUIRED FOR ANY ESCALATION
Customer Contact Information:
Customer Support Case# :
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Intel Server Board or System:
(Example: S1200BT, P4304XXSFCN)
Server Chassis:
(Example PXXXX. If third-party chassis used, indicate make and model.)
Base Board Information:
going through the Server Management menu -> System Information)
Baseboard PBA/TA/AA # (Example: 123456-789):
- You can find this on the white sticker label on the baseboard.
System BIOS Version:
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Intel Remote Management Module Firmware Version (if applicable):
Intel ® Management Module BMC Revision (if applicable):
BMC/mBMC Version:
FRU/SDR Version:
HSC Version:
Has the latest BIOS been tried? (Yes/No):
Has the latest BMC/mBMC been tried? (Yes/No):
Has the latest IMM BMC been tried? (Yes/No):
Has the latest RMM Firmware been tried? (Yes/No):
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Intel Server Chassis P4000S Service Guide
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Server Issue Report Form
Issue Report Form (Rev 3.5)
(some information maybe found by accessing BIOS and
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Appendix E: Intel Server Issue Report Form
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