System Requirements - Nortel Contact Center Manager Release Note

Nortel contact center manager software: release note
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July 2007
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SL-100
Communication Server 2000
Communication Server 2100
MCS 5100

System requirements

There are updates to the system requirements for Contact Center Release 6.0:
Platform requirements—Contact Center Release 6.0 requires an increase in
minimum requirements for the CPU, memory, and disk space. A DVD
drive is required.
Operating system requirements (servers)—The Contact Center Release 6.0
servers (Contact Center Manager Server, Contact Center Manager
Administration, Communication Control Toolkit, and Contact Center
Multimedia/Outbound) require Windows Server 2003 Standard Edition or
Windows Server 2003 Enterprise Edition operating system.
Operating system requirements (clients)—The Contact Center Release 6.0
client applications (Contact Center Manager Administration Client,
Contact Center Agent Desktop, and Contact Center Manager Server
Utility) require Windows XP Professional SP2, Windows 2000
Professional SP4, Windows Server 2003 Standard Edition, or Windows
Server 2003 Enterprise Edition operating system.
For complete details about platform and server requirements, see the Nortel
Contact Center Planning and Engineering Guide.
What's New in Release 6.0
Supported versions
CCM10/SCAI12 to CCM17/SCAI17
SE06/SCAI17
SE06/SCAI17
Rls 3.0/3.5
About Contact Center 6.0
33

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