Nortel Contact Center Manager Release Note page 50

New in this release
Installing the Standby server
The Caché database offers database shadowing to provide a near real-time
replication of the database to a standby Contact Center Multimedia/Outbound
server. You can install the Redundancy server and configure the database
shadowing after you install the primary Multimedia server.
Providing serviceability and support
Log files can be created to track errors, warnings, and notices for each
application within the Multimedia server.
Coresiding client applications
Contact Center 6.0 Agent Desktop application and the Outbound Campaign
Management Tool can co-reside on the same server. These two applications can
co-reside with the Symposium Web Center Portal 4.0 Agent Interface
temporarily while the migration to Release 6.0 occurs.
Patching
For Contact Center Release 6.0 components, there are two types of patches—
Service Updates and Service Update Supplements:
Service Updates (SU) contain many fixes. You must remove any other
patches before installing an SU because all previous fixes are included in
the SU. Any subsequent SU always contains all fixes from previous SUs or
Service Update Supplements (SUS).
Service Update Supplements (SUS) are patches that contain a small number
of fixes and are installed on top of the last SU.
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Standard 4.01
Contact Center