Documentation Suite - Nortel Contact Center Manager Release Note

About Contact Center 6.0

Documentation suite

Introduction
All Release 6.0 guides are available in PDF format on the Contact Center DVD.
Changes and updates to the guides are available from the Nortel Partner
Information Center (www.nortel.com/pic) or Helmsman (www.nortel.com/
helmsman). Online Help is also accessible through the Help menu within the
applications. You can obtain the third-party programmer's guides through the
Developer Partner Program.
Guides
The following guides are available on the Contact Center DVD or on the Nortel
Web site (www.nortel.com).
For information about Refer to
Planning and
engineering guidelines,
and server requirements
Server Requirements
The Contact Center
portfolio
Required installation
and server data
Switch configuration
34
Contact Center Planning and
Engineering Guide
Nortel Contact Center Manager
CapTool User's Guide
Nortel Contact Center Server and
Operating System Requirements
Guide
Contact Center What's New in
Release 6.0
Contact Center Installer's Roadmap
(see www.nortel.com/pic)
Contact Center Communication
Server 1000/Meridian 1 and Voice
Processing Guide
Standard 4.01
NTP number
297-2183-934
297-2183-935
297-2183-263
297-2183-903
297-2183-226
297-2183-931
Contact Center