Nortel Contact Center Manager Release Note page 29

July 2007
Media Application Server
The Media Application Server (MAS) acts as the termination and origination
point in SIP-enabled contact centers. Use the MAS to
support supervisor features such as Observe and Barge-In silently or with a
tone
transfer DTMF digits from the customer to the IVR service
provide announcements in audio or video
provide music in audio files
provide voice/XML dialogs for prompting to collect digits
What's New in Release 6.0
About Contact Center 6.0
29