Nortel Contact Center Manager Release Note page 58

New in this release
Scripting improvements
The requirement for Terminal Services is replaced by the script manager as a
fully integrated Web-based solution. In addition to providing the functionality
previously available, the Web-based scripting manager also provides the ability
to
list all scripts
sort column headers
You can use the script editor to
edit, validate and activate scripts
view multiple scripts
import and export scripts
search for unused script variables
search and replace within a script
highlight the line in the script with an error
rename inactive scripts
Number of active and configured supervisors
The maximum number of active supervisors increases from 150 to 350.
The maximum number of configured supervisors increases from 300 to 600.
Agent ID digit support
Contact Center Manager Administration supports 10-digit agent IDs for DMS
and 16-digit agent IDs for Meridian 1 PBX/CS 1000. Administrators can
configure the system to use 4- to 10-digit IDs for DMS.
58
Standard 4.01
Contact Center