Nortel Contact Center Manager Release Note page 24

About Contact Center 6.0
use the Multimedia Administrator application for administration and data
management tasks such as backing up data in the database.
Outbound Campaign Management Tool—You access the Outbound
Campaign Management Tool from the Contact Center Manager
Administration application. Administrators use the integrated Outbound
Campaign Management Tool to create, modify, and monitor outbound
campaigns. An outbound campaign is a series of outbound calls to
customers for one specific purpose, for example, a customer survey or a
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Standard 4.01
Contact Center