Nortel Contact Center Manager Release Note page 64

Acronyms in Contact Center
Acronym
OC
OCMT
ORB
PBX
PLM
PRD
PVI
RCW
RSM
RTD
RTI
SEI
SCCS
SIP
SQL
SWCP
SU
SUS
TAPI
UNE
USB
VNS
64
Definition
Open Client
Outbound Campaign Management Tool
Object Request Broker
Private Branch Exchange
Product Line Management
Product Requirements Document or Platform Recovery Disk
Platform Vendor Independence
Report Creation Wizard
Real-time Statistics Multicast
Real-time Data API
Real-time Interface
Symposium Event Interface
Symposium Call Center Server
Session Initiated Protocol
Structured Query Language
Symposium Web Center Portal
Service Update package
Service Update Supplement
Telephony Application Program Interface
Universal Networking Engine
Universal Serial Bus
Virtual Network Services
Standard 4.01
Contact Center