About Contact Center 6.0
The Contact Center Multimedia server is not used in a SIP-enabled Contact
Center; however, you can install the Contact Center Agent Desktop on a
Communication Control Toolkit server or another server to facilitate
handling of voice contacts on the agent desktop.
Migration Utility—You can use this utility to migrate data from the
Symposium Web Center Portal database to the new Contact Center
Multimedia database.
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Standard 4.01
Contact Center