July 2007
For information about Refer to
Networked contact
center
Administering contact
centers
Supervising contact
centers
Handling contacts
Application online Help
Each Contact Center application contains online Help that explains tasks and
describes the windows in the application.
What's New in Release 6.0
Contact Center Manager Network
Control Center Administrator's Guide
Contact Center Manager
Administrator's Guide
Contact Center Manager
Supervisor's Guide
Contact Center Historical Reporting
and Data Dictionary
Contact Center Agent Desktop User
Guide
About Contact Center 6.0
NTP number
297-2183-932
297-2183-927
297-2183-928
297-2183-914
297-2183-945
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