Nortel Contact Center Manager Release Note page 45

July 2007
Release
4.0
Installing and configuring the server
A preinstallation checker verifies that a DVD drive exists, the operating system
is Windows Server 2003 Standard or Enterprise Edition, the D: partition has
adequate space to install the additional new components, and the database size is
sufficient to perform a successful migration to Release 6.0. If an error occurs,
the installation stops.
The installation is an unattended automatic installation with all configuration
data entered up front in the Server Configuration Utility.
The installation includes:
Network interface card (NIC) solution—Changes to the Server
Configuration Utility allow administrators to select whether they want to
configure one network interface card (NIC) or two. If they select one, the
server subnet IP address is entered and no ELAN subnet IP address is
prompted. The single-NIC solution requires a routed ELAN subnet. Nortel
recommends the single-NIC configuration as future Contact Center
Manager Server releases and features (such as SIP Contact Center) do not
support the dual-NIC
New components installed—As part of the Contact Center Manager
Server installation, the following new components are installed: Java
Virtual Machine (JVM)/Java Runtime Environment (JRE) for Contact
Management Framework (CMF) and Session Initiation Protocol (SIP); the
MCS application, including SIP stack; Gigaspaces build; the CMF jar file;
and the Universal Networking Engine (UNE) component.
Flexible licensing—Release 6.0 uses a License Manager to provide access
to features and functions of the Contact Center portfolio in packages.
Database partition size—The maximum database size increases from
64 GB to 128 GB. The maximum partition size increases from 16 GB to
32 GB.
Dynamic port allocation—To control port usage for component
communication, use the Server Configuration Utility to configure the range
of ports within a specified range to be used for intercomponent messaging.
What's New in Release 6.0
Action
Upgrade to Release 5.0, and then upgrade to Release 6.0.
configuration.
New in this release
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