Nortel Contact Center Manager Release Note page 46

New in this release
Installing the standby server
Enhancements for Release 6.0 reduce the complexity of switching from the
active Contact Center Manager Server to the standby server and minimize the
amount of time required to activate the standby server:
The standby server retains its computer name and IP address after it is
activated (you do not need to manually change the name and IP address to
match the primary server, and then restart the server).
Both the active and standby servers can be added as distinct members of the
Windows domain to avoid the requirement for intervention by a domain
administrator when the standby server is activated.
The enhanced Replication Server utility enables users to initiate the entire
switchover process to the standby server by running a utility.
Release 6.0 introduces the ability to replicate the networked contact center.
Providing serviceability and support
Log files provide two new functions:
Enhancement to the Skillset Promote Utility provides an indication of
whether execution of the utility is successful by writing results to a new log
file.
An event log message is generated when a site comes back up after it was
filtered out.
The Server Configuration Utility is updated to enforce the correct binding order
of Nortel server subnet followed by ELAN subnet; if the ELAN subnet network
interface card (NIC) is configured first, an error message appears. (This is only
applicable if the server is configured with dual NIC cards.)
Coresiding server applications
For Release 6.0, Contact Center Manager Server, License Manager, Contact
Center Manager Administration, Server Utility, and Communication Control
Toolkit can all co-reside on the same server. The Server Utility coresiding with
Contact Center Manager Administration alone is not supported. The Server
Utility can also be installed on a stand-alone client. In a network, the Server
Utility can co-reside with the Network Control Center server.
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Standard 4.01
Contact Center