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Solving Problems
The Printer Does Not Work as Expected
The Printer Does Not Turn On or Off
Power Does Not Turn On
The following causes can be considered.
The power cord is not plugged in properly to the electrical outlet.
Solutions
Make sure the power cord is securely plugged in.
P
The
button was not pressed for long enough.
Solutions
P
Hold down the
Power Does Not Turn Off
P
The
button was not pressed for long enough.
Solutions
P
Hold down the
To prevent the print head from drying out, turn the printer back on and turn it off by pressing the
button.
Printer Turns Off During Use
The overcurrent protection function was activated.
Solutions
Unplug and plug in the power cord, and then turn the printer back on. If the problem cannot be cleared,
contact Epson support.
Power Turns Off Automatically
The Power Off Settings or Power Off Timer feature is enabled.
Solutions
❏ Select Settings > General Settings > Basic Settings > Power Off Settings, and then disable the Power
Off If Inactive and Power Off If Disconnected settings.
❏ Select Settings > General Settings > Basic Settings, and then disable the Power Off Timer Setting.
>
The Printer Does Not Work as Expected
button for a little longer.
button for a little longer. If you still cannot turn off the printer, unplug the power cord.
>
The Printer Does Not Turn On or Off
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P
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