Epson Workforce Pro WF-C8190 Series User Manual
  1. Manuals
  2. Brands
  3. Epson Manuals
  4. Printer
  5. Workforce Pro WF-C8190 Series
  6. User manual

Epson Workforce Pro WF-C8190 Series User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
User's Guide
NPD5899-02 EN

Advertisement

Table of Contents
loading

Related Manuals for Epson Workforce Pro WF-C8190 Series

Summary of Contents for Epson Workforce Pro WF-C8190 Series

  • Page 1 User's Guide NPD5899-02 EN...

  • Page 2: Table Of Contents

    User's Guide Contents Contents Menu Options for Language....41 About This Manual Menu Options for Printer Status/Print..41 Introduction to the Manuals.
  • Page 3 Printing from Smart Devices....74 Network Service and Software Using Epson iPrint..... . . 74 Information Using Epson Print Enabler.
  • Page 4 Printing Is Too Slow While Using PostScript Contacting Epson Support....162 Printer Driver......129 Other Problems.

  • Page 5: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
  • Page 6 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.

  • Page 7: Marks And Symbols

    User's Guide About This Manual Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury. Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. Related Information & Links to related sections. Descriptions Used in this Manual ❏...
  • Page 8 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏ Microsoft ® ® Windows Server 2003 operating system Mac OS In this manual, "Mac OS"...

  • Page 9: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 10: Printer Advisories And Warnings

    User's Guide Important Instructions ❏ The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two or more people should assume the correct positions as shown below. ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. ❏...

  • Page 11: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions ❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

  • Page 12: Advisories And Warnings For Using The Lcd Screen

    User's Guide Important Instructions Advisories and Warnings for Using the LCD Screen ❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way. ❏...

  • Page 13: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Paper cassette 1 (C1) Loads paper. Paper cassette 2, Paper cassette 3, Paper cassette 4 (C2, Optional paper cassette units. Loads paper. C3, C4) Cabinet Optional cabinet. Stores paper or other consumables.
  • Page 14 User's Guide Printer Basics Edge guides Feed the paper straight into the printer. Slide to the edges of the paper. Paper support Supports loaded paper. Rear paper feed (B1) Loads paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
  • Page 15 User's Guide Printer Basics Control panel Indicates the printer's status and allows you to make print settings. Print head Fires ink. Front cover (A) Open when removing jammed paper inside the printer.
  • Page 16 User's Guide Printer Basics Important: Note the insertion direction when using a USB 1.0 to 2.0 cable, otherwise the printer may be damaged. Rear cover 2 (D2) Remove when removing jammed paper. AC inlet Connects the power cord. Rear cover 1 (D1) Open when replacing the maintenance box or maintenance rollers, or removing jammed paper.

  • Page 17: Control Panel

    User's Guide Printer Basics Cassette unit cover (E) Cover for optional paper cassette units. Open when replacing the maintenance rollers or removing jammed paper. Service USB port USB port for future use. Do not remove the sticker. USB port Connects a USB cable. LAN port Connects a LAN cable.

  • Page 18: Basic Screen Configuration

    User's Guide Printer Basics Basic Screen Configuration Indicates items that have been setup for the printer as icons. Select the icon to check the current settings or access each setting menu. This action bar is displayed on the home screen only. Displays each mode.

  • Page 19: Basic Operations

    User's Guide Printer Basics Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality.

  • Page 20: Entering Characters

    User's Guide Printer Basics u d l r To enter the value, name, address, and so on, move the focus to the input field using the buttons, and then press the OK button to display the on-screen keyboard. Entering Characters On-screen Keyboard You can enter characters and symbols by using on-screen keyboard when you make network settings and so on.

  • Page 21: Viewing Animations

    User's Guide Printer Basics Enters a space. Confirms the entered characters. Deletes a character to the left. Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Select on the home screen: Displays the help screen.

  • Page 22: Preparing The Printer

    Note: ❏ Genuine Epson paper is not available when printing with the Epson universal printer driver. ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.
  • Page 23 – 13×18 cm (5×7 in.) 10×15 cm (4×6 in.) Epson Matte Paper-Heavyweight – – – – – Epson Photo Quality Ink Jet Paper – – – – – Related Information “Part Names and Functions” on page 13 & “Technical Support Web Site” on page 162 &...
  • Page 24 User's Guide Preparing the Printer Plain papers Media Name Size Loading Capacity (Sheets or Envelopes) C2 to C4 Rear Paper Feed ✓ Plain paper – – Copy paper A3, B4 Up to the line indicated by the triangle symbol on the edge guide. Letterhead Legal, 8.5×13 in, Letter, A4, Recycled paper...

  • Page 25: Paper Handling Precautions

    Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Do not use short-grain paper with a width of less than 105 mm.

  • Page 26: Loading Paper In The Paper Cassette

    User's Guide Preparing the Printer ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
  • Page 27 User's Guide Preparing the Printer 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use.

  • Page 28: Loading Paper In The Rear Paper Feed

    User's Guide Preparing the Printer 4. Check that the paper size label matches the size of the paper loaded in the paper cassette. If it does not match, remove the holder and change the paper size indicated on the label. 5.
  • Page 29 User's Guide Preparing the Printer 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide.

  • Page 30: Loading Envelopes And Precautions

    User's Guide Preparing the Printer 4. Slide the edge guides to the edges of the paper. 5. On the control panel, set the size and type of the paper you loaded in the rear paper feed. Note: ❏ You can also display the paper size and paper type settings screen by pressing the button on the control panel.

  • Page 31: Loading Long Papers And Precautions

    List of Paper Type To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver PostScript Printer Epson Universal Printer Driver Driver Epson Bright White Plain paper plain papers Plain...

  • Page 32: List Of Detected Paper Sizes

    User's Guide Preparing the Printer Media Name Media Type Control Panel Printer Driver PostScript Printer Epson Universal Printer Driver Driver Epson Ultra Glossy Ultra Glossy Epson Ultra Glossy Epson Ultra Glossy Photo Paper Epson Premium Prem. Glossy Epson Premium Epson Premium...
  • Page 33 User's Guide Preparing the Printer Settings > General Settings Basic Settings Select the menus on the control panel as described below. Settings > General Settings > Basic Settings You cannot change settings that have been locked by your administrator. LCD Brightness: Adjust the brightness of the LCD screen.
  • Page 34 User's Guide Preparing the Printer Operation Time Out: Select On to return to the initial screen when no operations have been performed for the specified time. When user restrictions have been applied and no operations are performed for the specified time, you are logged out and returned to the initial screen.
  • Page 35 User's Guide Preparing the Printer Top Offset: Adjust the top margin of the paper. Left Offset: Adjust the left margin of the paper. Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back margin of the page when performing 2-sided printing.
  • Page 36 User's Guide Preparing the Printer ❏ 2-Sided Printing Select On to perform 2-sided printing. PCL Menu: ❏ Font Source Resident Select to use a font preinstalled on the printer. Download Select to use a font you have downloaded. ❏ Font Number Select the default font number for the default font source.
  • Page 37 User's Guide Preparing the Printer ❏ Binary Select On when printing data that contains binary images. The application may send the binary data even if the printer driver setting is set to ASCII, but you can print the data when this feature is enabled.
  • Page 38 Select the menus on the control panel as described below. Settings > General Settings > Web Service Settings You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect.

  • Page 39: Menu Options For Print Counter

    User's Guide Preparing the Printer You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings. ❏ Suspend/Resume ❏ Unregister For details, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Google Cloud Print Services:...

  • Page 40: Menu Options For Maintenance

    User's Guide Preparing the Printer Menu Options for Maintenance Select the menus on the control panel as described below. Settings > Maintenance Print Quality Adjustment: Select this feature if there are any problems with your print outs. You can check for clogged nozzles and clean the print head if necessary, and then adjust some parameters to improve print quality.

  • Page 41: Menu Options For Language

    User's Guide Preparing the Printer Menu Options for Language Select the menus on the control panel as described below. Settings > Language Select the language used on the LCD screen. Menu Options for Printer Status/Print Select the menus on the control panel as described below. Settings >...
  • Page 42 User's Guide Preparing the Printer 2. Select General Settings > Basic Settings. 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings. ❏...

  • Page 43: Printing

    User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
  • Page 44 User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5.

  • Page 45: Printing On 2-Sides

    “Available Paper and Capacities” on page 22 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 46: Printing Several Pages On One Sheet

    User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics” on page 43 & “Main Tab” on page 60 &...

  • Page 47: Printing And Stacking In Page Order (Reverse Order Printing)

    User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics”...

  • Page 48: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    User's Guide Printing Related Information “Printing Basics” on page 43 & “More Options Tab” on page 61 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
  • Page 49 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 50 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 51 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 52 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 53 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 54: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.

  • Page 55: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 43 & “More Options Tab” on page 61 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.

  • Page 56: Printing Password-Protected Files

    User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Confidential Job on the home screen of the printer's control panel.

  • Page 57: Printing Using The Color Universal Print Feature

    User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.

  • Page 58: Adjusting The Print Color

    User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction.

  • Page 59: Printing Clear Bar Codes

    User's Guide Printing “More Options Tab” on page 61 & Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions.
  • Page 60 User's Guide Printing Note: Menus vary depending on the option you selected. Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs.
  • Page 61 Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.

  • Page 62: Printing From The Postscript Printer Driver On Windows

    Changes the language to be used on the printer driver window. To apply the settings, close the printer driver, and then open it again. Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support Allows you to access the Epson technical support website.

  • Page 63: Menu Options For The Postscript Printer Driver

    User's Guide Printing 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click OK to close the printer driver for details. 7. Click Print. Related Information “Available Paper and Capacities” on page 22 &...

  • Page 64: Canceling Printing

    User's Guide Printing Access Control Settings Tab Printer usage may have been restricted by the administrator. Printing is available after registering your account to the printer driver. Contact the administrator for details on your user account. Access Control Settings User Registration Allows you to enter a user name and password.

  • Page 65: Printing From The Printer Driver On Mac Os

    3. Select your printer. 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...

  • Page 66: Printing On 2-Sides

    User's Guide Printing 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click Print. Related Information “Available Paper and Capacities” on page 22 & “Loading Paper in the Paper Cassette” on page 26 &...

  • Page 67: Printing Several Pages On One Sheet

    User's Guide Printing Related Information “Printing Basics” on page 65 & “Menu Options for Two-sided Printing Settings” on page 71 & Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu.

  • Page 68: Printing A Reduced Or Enlarged Document

    User's Guide Printing Print Settings Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting. Related Information “Printing Basics” on page 65 & “Menu Options for Paper Handling” on page 70 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 69: Adjusting The Print Color

    These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
  • Page 70 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 71: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings. PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.

  • Page 72: Mac Os

    User's Guide Printing Printing from the PostScript Printer Driver on Mac OS A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded.

  • Page 73: Menu Options For The Postscript Printer Driver

    User's Guide Printing Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet.

  • Page 74: Canceling Printing

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same...
  • Page 75 User's Guide Printing wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service. Related Information “Printing Using a Network Service” on page 110 &...
  • Page 76 Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. The contents may vary depending on the product.
  • Page 77 Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the N-Mark You can simply connect and print by touching your smart device to the printer's N-Mark.

  • Page 78: Using Epson Print Enabler

    You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.

  • Page 79: Using Airprint

    1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.

  • Page 80: Replacing Ink Cartridges And Other Consumables

    2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS 1.

  • Page 81: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
  • Page 82 User's Guide Replacing Ink Cartridges and Other Consumables ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏...

  • Page 83: Replacing Ink Cartridges

    User's Guide Replacing Ink Cartridges and Other Consumables Replacing Ink Cartridges 1. Open the front cover. 2. Push the ink cartridge that you want to replace. The ink cartridge will pop out slightly. 3. Remove the ink cartridge from the printer. 4.

  • Page 84: Maintenance Box Code

    “Ink Cartridge Handling Precautions” on page 81 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. Maintenance box code: T6714 Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.

  • Page 85: Replacing A Maintenance Box

    The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
  • Page 86 User's Guide Replacing Ink Cartridges and Other Consumables 2. Remove the new maintenance rollers from their package. Important: ❏ The maintenance rollers for the paper cassette 1 and paper cassette 2 to 4 are different. Check the direction of the arrow at the center of the maintenance rollers, and make sure the maintenance rollers are the ones for paper cassette 1.
  • Page 87 User's Guide Replacing Ink Cartridges and Other Consumables 5. Pull out rear cover 2. 6. Remove the cover inside the back of the printer. 7. Slide out the two used maintenance rollers, and remove them. 8. Insert two new maintenance rollers until they click into place. Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly.
  • Page 88 User's Guide Replacing Ink Cartridges and Other Consumables 9. Reattach the cover inside the back of the printer. 10. Insert rear cover 2. 11. Close rear cover 1. 12. Release the lever of the paper cassette.
  • Page 89 User's Guide Replacing Ink Cartridges and Other Consumables 13. Slide the maintenance roller toward the lever, and then remove them by taking the shaft out of the holder. 14. Insert the shaft of the new maintenance roller into the hole in the holder, and then slide the shaft on the lever side along the slot while it is facing the flat surface at the front.

  • Page 90: Replacing Maintenance Rollers In Paper Cassette 2 To 4

    User's Guide Replacing Ink Cartridges and Other Consumables Replacing Maintenance Rollers in Paper Cassette 2 to There are two places for replacing the maintenance rollers: on the back of the printer (two rollers) and on the paper cassette (one roller). 1.
  • Page 91 User's Guide Replacing Ink Cartridges and Other Consumables 3. Pull out the paper cassette for which you want to replace the rollers. 4. Turn the printer around, and then open the printer's cassette unit cover.
  • Page 92 User's Guide Replacing Ink Cartridges and Other Consumables 5. Remove the screws by a screwdriver and remove the cover on the rear of inside the printer. 6. Slide out two used maintenance rollers, and remove both of them. 7. Insert two new maintenance rollers until they click into place. Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly.
  • Page 93 User's Guide Replacing Ink Cartridges and Other Consumables 8. Tighten the screws to re-attach the cover. 9. Close the cassette unit cover.
  • Page 94 User's Guide Replacing Ink Cartridges and Other Consumables 10. Release the lever of the paper cassette. 11. Slide the maintenance roller toward the lever, and then remove them by taking the shaft out of the holder. 12. Insert the shaft of the new maintenance roller into the hole in the holder, and then slide the shaft on the lever side along the slot while it is facing the flat surface at the front.

  • Page 95: Temporarily Printing With Black Ink

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 96: Temporarily Printing With Black Ink - Windows

    User's Guide Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3.

  • Page 97: Temporarily Printing With Black Ink - Mac Os

    You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver. ❏ Paper Type: plain papers ❏ Quality: Standard ❏ EPSON Status Monitor 3: Enabled...
  • Page 98 Replacing Ink Cartridges and Other Consumables Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 99: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 100: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer 6. Select , and then follow the on-screen instructions to clean the print head. 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information “Loading Paper in the Paper Cassette”...

  • Page 101: Cleaning The Paper Path

    User's Guide Maintaining the Printer 2. Select Maintenance on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 3. Select Ruled Line Alignment. 4.

  • Page 102: Cleaning The Paper Path For Paper Feeding Problems (Paper Cassette)

    User's Guide Maintaining the Printer 4. Select the paper source, and then follow the on-screen instructions to clean the paper path. Note: Repeat this procedure until the paper is not smeared with ink. If the printouts are still smeared, clean the other paper sources.

  • Page 103: Network Service And Software Information

    User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.

  • Page 104: Running Web Config On Windows

    User's Guide Network Service and Software Information IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 74 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

  • Page 105: Software Update Tools (Software Updater)

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
  • Page 106 Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website. Related Information “Software Update Tools (Software Updater)” on page 105...

  • Page 107: Installing A Postscript Printer Driver

    Follow the on-screen instructions to connect the printer to the computer. 5. Follow the on-screen instructions to install the PostScript printer driver. Installing a PostScript Printer Driver - Mac OS Download the printer driver from the Epson Support website, and then install it. http://www.epson.eu/Support (Europe) http://support.epson.net/...

  • Page 108: Installing The Epson Universal Printer Driver (For Windows Only)

    Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is the universal PCL6 compatible print driver. Once you install this printer driver , you can print from every Epson printer that supports this printer driver.

  • Page 109: Uninstalling Applications - Mac Os

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer...

  • Page 110: Printing Using A Network Service

    If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.

  • Page 111: Solving Problems

    000181, 000184, 000201, 000204, 000221, 000224 Printer error. Contact Epson Support. Non- The printer may be damaged. Contact Epson support or an authorised printing features are available. Epson service provider to request repairs. However, non-printing features are available.

  • Page 112: Checking The Printer Status - Windows

    2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 113: Checking The Printer Status - Mac Os

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click EPSON Status Monitor. You can check the printer status, ink levels, and error status. Checking the Software Status You may be able to clear the problem by updating the software to the latest version.

  • Page 114: Paper Jams

    User's Guide Solving Problems ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.

  • Page 115: Paper Does Not Feed Correctly After Replacing The Maintenance Rollers

    User's Guide Solving Problems Related Information “Setting the Optional Paper Cassette Unit in the Printer Driver - Windows” on page 153 & “Setting the Optional Paper Cassette Unit in the Printer Driver - Mac OS” on page 154 & Paper Does Not Feed Correctly After Replacing the Maintenance Rollers The maintenance rollers may not have been replaced correctly.

  • Page 116: Power Does Not Turn Off

    Printer Turns Off During Use Unplug and plug in the power cord, and then turn the printer back on. If the problem cannot be cleared, contact Epson support. Power Turns Off Automatically ❏ Select Settings > General Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings.

  • Page 117: Checking The Connection (Network)

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 118 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.

  • Page 119: Checking The Printer Status From The Computer (Windows)

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Latest Applications”...

  • Page 120: Checking The Printer Status From The Computer (Mac Os)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 121: Printout Problems

    User's Guide Solving Problems ❏ Enable the AirPrint setting on Web Config. Related Information “Application for Configuring Printer Operations (Web Config)” on page 103 & Printout Problems Adjusting the Print Quality If you notice a misaligned vertical lines, blurred images, or horizontal banding, adjust the print quality. 1.

  • Page 122: Adjusting The Print Quality For Each Paper Type

    User's Guide Solving Problems ❏ This pattern allows you to perform alignment if you see horizontal banding at regular intervals. Find and enter the number for the least separated and overlapping pattern. Related Information “Loading Paper in the Paper Cassette” on page 26 &...

  • Page 123: Colored Banding Appears At Intervals Of Approximately 3.3 Cm

    User's Guide Solving Problems Related Information “Checking and Cleaning the Print Head” on page 99 & Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏...

  • Page 124: Print Quality Is Poor

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 125: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems “List of Paper Type” on page 31 & “Paper Handling Precautions” on page 25 & Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.

  • Page 126: Paper Is Smeared During Automatic 2-Sided Printing

    User's Guide Solving Problems Paper is Smeared During Automatic 2-Sided Printing When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set the print density to lower and the drying time to longer. Related Information “Printer Settings”...

  • Page 127: The Printed Image Is Inverted

    User's Guide Solving Problems ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. ❏ If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the printer driver you are using is for this printer.

  • Page 128: Printing Slows Down Dramatically During Continuous Printing

    User's Guide Solving Problems ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏...

  • Page 129: Printer Does Not Print While Using Postscript Printer Driver

    User's Guide Solving Problems Printer Does Not Print While Using PostScript Printer Driver ❏ Set the Printing Language setting to Auto or PS3 on the control panel. ❏ In Windows, if a large number of jobs are sent, the printer may not print. Select Print directly to the printer on the Advanced tab in the printer properties.

  • Page 130: Forgot Your Password

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information “Contacting Epson Support” on page 162 &...

  • Page 131: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 800 Color ink nozzles: 800 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb)

  • Page 132: Interface Specifications

    IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...

  • Page 133: Ethernet Specifications

    User's Guide Appendix Frequency Range 2.4 GHz Maximum Radio-Frequency 20 dBm (EIRP) Power Transmitted Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP) Wireless Securities WEP (64/128bit), WPA2-PSK (AES) , WPA2-Enterprise (AES) IEEE802.11n is only available for the HT20. Not supported for IEEE 802.11b. Wi-Fi Direct supports WPA2-PSK (AES) only.

  • Page 134: Supported Third Party Services

    User's Guide Appendix Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Google Cloud Print Dimensions Only the printer Dimensions Storage ❏ Width: 613 mm (24.1 in.) ❏ Depth: 755 mm (29.7 in.) ❏ Height: 386 mm (15.2in.) Printing ❏...

  • Page 135: Environmental Specifications

    Power off: Approx. 0.25 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
  • Page 136 User's Guide Appendix ❏ Well-ventilated location ❏ Locations that do not block or cover the vents and openings in the printer ❏ Locations where a dedicated electrical outlet can be secured ❏ Locations where you can load paper and remove paper easily ❏...

  • Page 137: System Requirements

    User's Guide Appendix Secure enough place to install and operate the printer correctly. 1240mm 1378mm 772mm 185mm 179mm 523mm System Requirements ❏ Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64- bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2 or later/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/ Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 SP2 or later ❏...

  • Page 138: Font Information

    User's Guide Appendix Note: ❏ Mac OS may not support some applications and features. ❏ The UNIX File System (UFS) for Mac OS is not supported. Font Information Available Fonts for PostScript Font Name Family HP Equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic...

  • Page 139: Available Fonts For Pcl (Urw)

    User's Guide Appendix Font Name Family HP Equivalent URW Dingbats Wingdings Dingbats ITC Zapf Dingbats Standard Symbol SymbolPS Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic...

  • Page 140: List Of Symbol Sets

    User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 URW Chancery Medium ITC Zapf Chancery Medium Italic Italic Symbol Symbol URW Dingbats Wingdings Dingbats ITC Zapf Dingbats Standard Symbol SymbolPS URW David Medium, Bold HP David URW Narkis Medium, Bold HP Narkis URW Miryam...
  • Page 141 User's Guide Appendix Note: Since most software handles fonts and symbols automatically, you will probably never need to adjust the printer's settings. However, if you are writing your own printer control programs, or if you are using older software that cannot control fonts, refer to the following sections for symbol set details.
  • Page 142 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ ✓ 8859-15ISO ✓ ✓ ✓ PcTk437 ✓ ✓ ✓ Windows ✓ ✓ ✓ PsText ✓ ✓ ✓ ✓ IBM-US ✓ ✓ ✓ ✓ IBM-DN ✓ ✓ ✓ McText ✓...

  • Page 143: Installing The Optional Units

    User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ PC-862, Hebrew ✓ Arabic8 ✓ HPWARA ✓ Pc864Ara ✓ Symbol ✓ Wingdings 579L ✓ ZapfDigbats ✓ OCR A ✓ OCR B ✓ OCR B Extension ✓ Code3-9 ✓ EAN/UPC Installing the Optional Units Optional Cabinet Code The following is the code for the optional cabinet.
  • Page 144 User's Guide Appendix Caution: ❏ Make sure you turn off the printer, unplug the power cord from the printer, and disconnect any cables before starting installation. Otherwise, the power cord may be damaged resulting in fire or electric shock. ❏ Lock the casters of the cabinet before starting installation. If the cabinet moves unexpectedly, you may be injured. ❏...
  • Page 145 User's Guide Appendix 5. Check the items supplied. Note: The shape of the stands may differ from this illustration. 6. Place the stands inside the cabinet's casters. 7. Secure the stands with the attachments and screws. Important: Make absolutely sure both stands are attached securely, otherwise the printer may fall.
  • Page 146 User's Guide Appendix 8. Secure the reinforcing bars with the attachments and screws. 9. Place the cabinet on a flat surface and lock the casters at the front. 10. Seucre the cover to the stands.
  • Page 147 User's Guide Appendix 11. Pull out the paper cassette. 12. Lower the printer or an optional paper cassette unit gently onto the cabinet aligning the corners, and then secure them with the screws. Note: Some screws will be left over after assembly. 13.

  • Page 148: Optional Paper Cassette Unit Code

    User's Guide Appendix 14. Insert the paper cassette. 15. Insert the output tray. 16. Connect the cables and plug in the printer. Note: When uninstalling the cabinet, turn off the printer, unplug the power cord, disconnect any cables, and then perform the installation procedure in reverse.
  • Page 149 User's Guide Appendix Caution: ❏ Make sure you turn off the printer, unplug the power cord from the printer, and disconnect any cables before starting installation. Otherwise, the power cord may be damaged resulting in fire or electric shock. ❏ When lifting the printer, place your hands in the positions shown below. If you lift the printer holding other positions, the printer may fall or you may trap your fingers when placing the printer.
  • Page 150 User's Guide Appendix 5. Check the items supplied. 6. Place the optional paper cassette unit where you want to set up the printer. 7. Pull out the paper cassette. 8. If you use multiple optional cassette units, stack all optional paper cassette units on top of each other, and then secure them with the screws.
  • Page 151 User's Guide Appendix 9. Lower the printer gently onto the optional paper cassette aligning the corners, and then secure them with the screws. Note: Some screws will be left over after assembly. 10. Secure the optional paper cassette unit and the printer at the back with the attachments and screws.
  • Page 152 User's Guide Appendix 11. Insert a label showing the size of the paper to be loaded in the cassette into the holder. 12. Insert the paper cassette. 13. Place the sticker indicating the cassette number.
  • Page 153 User's Guide Appendix 14. Insert the output tray. 15. Reconnect the power cord and any other cables, and then plug in the printer. 16. Turn on the printer by pressing the button. 17. Press the button, and check that the optional cassette unit that you installed is displayed on the Paper Setting screen.

  • Page 154: Regulatory Information

    Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Seiko Epson Corporation Type: J26H006...

  • Page 155: German Blue Angel

    User's Guide Appendix This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 156: Moving And Transporting The Printer

    User's Guide Appendix ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials.
  • Page 157 User's Guide Appendix 2. Make sure the power light turns off, and then unplug the power cord. Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible. 3.

  • Page 158: When Moving The Printer On The Cabinet's Casters

    User's Guide Appendix When Moving the Printer on the Cabinet's Casters Before moving the printer, uninstall the cabinet's stands. Complete the steps in Preparing to Move the Printer, and then perform the steps in the following images. Related Information “Preparing to Move the Printer” on page 156 &...

  • Page 159: When Moving The Printer With Optional Paper Cassette Units Attached

    User's Guide Appendix When Moving the Printer with Optional Paper Cassette Units Attached Complete the steps in Preparing to Move the Printer, and then pull out paper cassettes 1 to 4. Next, perform the steps in the following images. Related Information “Preparing to Move the Printer”...

  • Page 160: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 161 ❏ QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries. ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

  • Page 162: Where To Get Help

    Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.

This manual is also suitable for:

Workforce pro wf-c8190dwWorkforce pro wf-c8190dtwcWorkforce pro wf-c8190dtwWorkforce pro wf-c8190d3twcC11cg70401br

Table of Contents