Epson WF-C879R Series Setup And Administration Manual
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Epson WF-C879R Series Setup And Administration Manual

Epson print admin serverless
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Setup & Administration Guide
NPD6571-00 EN

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Summary of Contents for Epson WF-C879R Series

  • Page 1 Setup & Administration Guide NPD6571-00 EN...

  • Page 2: Table Of Contents

    Making Print Job Settings (Configuration Epson Device Admin..... 11 Template)......63 Required Settings for the Authentication Method.
  • Page 3 Administrator Lock......85 User Reports Using Epson Device Admin..85 Creating User Reports.

  • Page 4: The Content Of This Document

    Introduction Introduction The Content of This Document This guide explains the procedures from the installation to daily management of Epson Print Admin Serverless. For the standard function of the printer, see the manual for your printer. Using this Guide Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.

  • Page 5: Terms

    OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, and Mac OS X v10.7.x. Terms Epson Print Admin Serverless The system provided by Epson that can authenticate the users who use printers with only the printer itself. License Key The key to activate Epson Print Admin Serverless.
  • Page 6 Setup & Administration Guide Introduction administrators have authority over the network or devices on the group unit of a department or division, and network administrators are in charge of the communication settings for beyond the organization, such as the Internet. LDAP server The server that provides a directory service that can communicate with LDAP.

  • Page 7: Overview For The Authentication Method

    Setup & Administration Guide Overview for the Authentication Method Overview for the Authentication Method When using Epson Print Admin Serverless, the authentication function can be used only with the printer on the network. Device Authentication (Local DB) This is the authentication that checks the user information registered to the printer and the user who uses the printing or scanning function.

  • Page 8: System Requirements

    Setup & Administration Guide System Requirements System Requirements Printer Firmware Firmware version : QQ25K9 (October 1, 2020) or later Web Browser for Web Config ❏ Internet Explorer 9 or later ❏ Microsoft Edge ❏ Google Chrome (latest edition) ❏ Mozilla Firefox (latest edition) ❏...
  • Page 9 Setup & Administration Guide System Requirements ❏ Mac OS : ❏ macOS Catalina ❏ macOS Mojave ❏ macOS High Sierra ❏ macOS Sierra ❏ OS X El Capitan ❏ OS X Yosemite ❏ OS X Mavericks ❏ OS X Mountain Lion ❏...

  • Page 10: Setting Overview

    Setup & Administration Guide Setting Overview Setting Overview You can choose the setup method depending on the number of printers you install or your network environment. Using Software for Setting Explain the software to set up. Web Config Web Config is a built-in web page of the printer for configuring the printer's settings. Since it operates by directly accessing the printer through the network, it is suitable for setup one by one.

  • Page 11: Epson Device Admin

    ❏ Apply the unified settings to multiple printers over the segment . ❏ Make a detailed report, such as for the job history or usage history. You can download Epson Device Admin from Epson support website. For more information, see the documentation or help of Epson Device Admin.

  • Page 12: Required Settings For The Authentication Method

    Setup & Administration Guide Setting Overview Pane Explanation Side bar task menu Changes the feature being used. The screen switches depending on the item selected. Ribbon menu Displays the menu for the feature selected on the side bar task menu. Side bar content Displays the hierarchy for the feature selected on the side bar task menu.

  • Page 13: Flow To Set Up Printers Individually

    Setting Overview Flow to Set Up Printers Individually Explains the procedure to set up Epson Print Admin Serverless on an individual printer. When you use Web Config, you can set up the printer only by using a web browser. Important: Before starting the setup, check that the time setting for the printer is correct.

  • Page 14: Flow To Set Up Printers In Bulk

    “Client Computer Setting” on page 82 & Flow to Set Up Printers in Bulk Explains the procedure to set up Epson Print Admin Serverless on multiple printers. When you use the configuration template for Epson Device Admin, you can set up the printers efficiently. Important: Before starting the setup, check that the time setting for the printer is correct.

  • Page 15: Application Configuration Comparison

    : Set when you use an authentication device to authenticate users. : It may have been set by the dealer. Related Information “Batch Setting Using Epson Device Admin (Configuration Template)” on page 59 & “Client Computer Setting” on page 82 &...
  • Page 16 Setup & Administration Guide Setting Overview Item Web Config Epson Device Admin ✓ ✓ Direct Print setting for the printer driv- ✓ Delete All Print Jobs ✓ Delete retain jobs User Settings Item Web Config Epson Device Admin ✓ ✓...
  • Page 17 Setup & Administration Guide Setting Overview Item Web Config Epson Device Admin ✓ ✓ Product ID ✓ ✓ Operational parameter ✓ ✓ Card Reader ✓ ✓ Authentication Card ID save format ✓ ✓ Set card ID range ✓ ✓ Text Start Position ✓...
  • Page 18 : If you print a job without storing it in the printer, a report for Usage Per Department is not created. Related Information “Set the Printer Individually Using Web Config” on page 33 & “Batch Setting Using Epson Device Admin (Configuration Template)” on page 59 &...

  • Page 19: Authentication Device Connection

    Setup & Administration Guide Authentication Device Connection Authentication Device Connection Connect and set up the authentication device to use user authentication. This is not necessary if you do not use an authentication device. Note: For an authentication device other than IC card reader, ask your dealer. Mounting the Authentication Device Table (Optional) This section explains how to install the optional authentication device table.
  • Page 20 Setup & Administration Guide Authentication Device Connection 2. Use a coin or a screwdriver to secure the base plate with the screws. 3. Align the protruding sections on the authentication device table with the slots on the base plate, and press it straight down.

  • Page 21: Connecting The Authentication Device

    Setup & Administration Guide Authentication Device Connection Connecting the Authentication Device You can connect the authentication device by using a USB cable. Important: ❏ Use a product with the same model number as the authentication device that was used to confirm the authentication card for the authentication device connected the printer.
  • Page 22 Setup & Administration Guide Authentication Device Connection 3. Stick double-sided tape to the back of the authentication device. 4. Peel off the seals on the double-sided tape, and then secure the authentication device to the authentication device table. 5. If the clamp has not been installed in the printer, peel off the seal from the printer, and then insert the clamp.

  • Page 23: Operation Check For Authentication Device

    Information You can set the following reading method for the authentication device. You can set it to the printer using Web Config or Epson Device Admin. The settings are required in the following cases. ❏ Read the particular area of the authentication card, such as employee number and personal ID.

  • Page 24: Authentication Device Setting Items

    Operational parameter Set the operation parameter of the authentication device between 0 and 8192 characters. A~Z, a~z, 0~9, +, /, =,space, and line feed are available. Epson Print Card Reader Select the conversion format for authentication device. Admin Authentication Card ID save format...
  • Page 25 Setup & Administration Guide Authentication Device Connection Format Description Format 11 Outputs the value obtained by rearranging the Upper Lower byte of the binary value as a decimal ASCII string. Format 12 Outputs the value obtained by rearranging the Upper Lower bit by bit calculated as a decimal ASCII string.

  • Page 26: Information Registration And System Configuration

    Activate Epson Print Admin Serverless by registering the license key to the printer. Note: The license key may be registered to the printer by dealer. In this case, skip this step and go to the settings for Epson Print Admin Serverless.
  • Page 27 Click "Continue browsing of this site (not recommended)". To avoid displaying this warning, use a certificate issued by a trusted certification authority. 4. Select Epson Open Platform tab > Product Key or License Key. 5. Enter the license key to Product Key or License Key.

  • Page 28: Registering The License Key By Using Epson Device Admin

    Information Registration and System Configuration Registering the License Key by Using Epson Device Admin When you use a configuration template for Epson Device Admin, you can apply the license keys given in the CSV file to multiple printers. 1. Create a new configuration template.

  • Page 29: Importing The License Key

    Click the menu items on the left to switch to each screen. The set value is retained if you switch the screen, but not if you cancel the screen. When you have finished all the settings, click Save. Importing the License Key 1. Select Epson Open Platform Settings > Product key / License key from the configuration template.

  • Page 30: Applying The Configuration Template

    Setup & Administration Guide Information Registration and System Configuration 2. Select the Product key / License key List. If the Epson Open Platform Version is selected, deselect it. 3. Click Import. 4. Select the CSV file for the license key and click Open.
  • Page 31 Setup & Administration Guide Information Registration and System Configuration Important: If the administrator password has been set to the printer, make the password setting first. 1. Display the device list, and select Options > Password manager. 2. Select Enable automatic password management and then click Password manager. 3.
  • Page 32 Setup & Administration Guide Information Registration and System Configuration 4. Select the target to apply the configuration template. Note: ❏ When you select Devices and groups containing devices from the pull-down menu, each device is displayed. ❏ Groups are displayed when you select Groups. Select Include child group(s) to automatically select child groups within the selected group.

  • Page 33: Set The Printer Individually Using Web Config

    Set the Printer Individually Using Web Config Explains the procedure when you set up Epson Print Admin Serverless to the printer individually. Make the necessary settings for Epson Print Admin Serverless depending on the authentication method you use. For details, see the related information.

  • Page 34: Using Epson Print Admin Serverless Setting List

    & Using Epson Print Admin Serverless Setting List When registering the license key, the Epson Print Admin Serverless Setting List is displayed on the Epson Open Platform tab. Follow this list to make settings for Epson Print Admin Serverless. 1. Access Web Config and then select the Epson Open Platform tab > Epson Print Admin Serverless Setting List.
  • Page 35 Setup & Administration Guide Information Registration and System Configuration 1. Select Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > Authentication Settings. Or access Epson Open Platform tab > Authentication Settings. 2. Set each item. 3. Click OK.

  • Page 36: Making Print Job Settings (Web Config)

    Setup & Administration Guide Information Registration and System Configuration Item Explanation How to Authenticate Select how to authenticate a user. User ❏ Card or User ID and Password Use an ID card to authenticate users. You can also use a user ID and password to authenticate. ❏...
  • Page 37 Setup & Administration Guide Information Registration and System Configuration 1. Select the Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > Print Jobs. Or access Epson Open Platform tab > Print Jobs. 2. Set each item. 3. Click OK.

  • Page 38: Registration For The User Information (Web Config)

    Registering the User Information Individually Enter the user information one by one. 1. Select the Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > User Settings. Or access Epson Open Platform tab > User Settings. 2. Click Add.
  • Page 39 How to Authenticate User tab > Card or ID Number > ID Number. Enter the number between 4 and 8 digits depending on the digits set on Epson Open Platform tab > Authentication Settings > The Minimum Digit Number...
  • Page 40 You can set up to five presets that are only available to the selected user from the presets registered in the printer. Note: For Epson Device Admin, you can set presets by entering the Preset registration number. However, if the registration number is changed, only the number is used and the contents will not be updated.
  • Page 41 Setup & Administration Guide Information Registration and System Configuration 2. Click Import. 3. Click Browse... to select the file to import, and then click Open. 4. Click Import. 5. After checking the displayed information, click OK. Related Information “Creating the CSV File” on page 41 &...
  • Page 42 Setup & Administration Guide Information Registration and System Configuration 1. Select the Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > User Settings. Or access the Epson Open Platform tab > User Settings. 2. Click Export. 3. Select the file format for File Format.
  • Page 43 Enter within 116 characters in ASCII. You can leave this blank. IDNumber It is displayed when Card or ID Number or ID Number is selected on Epson Open Platform tab > Authentication Settings > How to Authenticate User. Enter the number between 4 and 8 digits depending on the digits set on Epson Open Platform tab >...

  • Page 44: Synchronization With The Ldap Server (Web Config)

    Make the LDAP server settings for the printer using Web Config. Set it when you select LDAP or Local DB and LDAP for Authentication Method. For details of setting items, see the same item for Epson Device Admin in this manual. Related Information “LDAP Server Setting Items”...
  • Page 45 Performs the connection test to the LDAP server by using the parameter set on LDAP Server > Search Settings. 1. Select the Epson Print Admin Serverless Setting List > LDAP Server > Connection Test (Primary Server). Or access Network tab > LDAP Server > Connection Test (Primary Server).

  • Page 46: Options Functions Setting (Web Config)

    Making the Search Attribute Setting Set the search attribute of the user to register to Epson Print Admin Serverless from the LDAP server. 1. Select the Epson Print Admin Serverless Setting List > LDAP Server > Search Settings (Epson Print Admin Serverless) .
  • Page 47 Set the functions that are available to the registered user when logging in to Epson Print Admin Serverless. Note: When you use device authentication in Epson Print Admin Serverless, you can also set access restrictions for each user in User Settings for Web Config. See related information for details on the setting items.
  • Page 48 4. Enable the functions that you want to allow in Select the check box to enable or disable each function.. 5. Click Apply. 6. Register the user name and password set in step 3 on the computer using Epson Scan 2 or PC-FAX. Related Information “Scanning from the Computer”...
  • Page 49 Setup & Administration Guide Information Registration and System Configuration 2. Select Settings from Scanner. 3. Select the scanner, and then click Access Control. 4. Set the User Name and Password, and then click OK. 5. Click OK.
  • Page 50 1. Install the printer driver again. Important: Do not set Epson Print Admin Serverless settings in the re-installed printer driver. 2. Select Control Panel > Hardware and Sound > Devices and Printers. 3. Right-click the printer queue that was created, and then select Printing Preferences.
  • Page 51 7. Click OK. Allow print jobs without authentication information (Web Config) 1. Select Access Control Settings > Basic from Epson Print Admin Serverless Setting List. Or access the Product Security tab > Access Control Settings > Basic. 2. Select Allow printing and scanning without authentication information from a computer.
  • Page 52 Note: Fax is only displayed on printers equipped with the fax function. 1. Select the Epson Print Admin Serverless Setting List > Access Control Settings > Basic. Or access Product Security tab > Access Control Settings > Basic. 2. Confirm that the Enables Access Control is selected.
  • Page 53 Setup & Administration Guide Information Registration and System Configuration 2. Set the reading information of the authentication device and ID card. See the related information for the details of each item. 3. Click Next. The setting confirmation screen is displayed. 4.
  • Page 54 “About Email Notifications” on page 96 & Making Scan to My Folder Settings (Web Config) Set the Scan to My Folder function by using Epson Print Admin Serverless. You can set the following save destinations using the Scan to My Folder function. Set Destination...
  • Page 55 Setup & Administration Guide Information Registration and System Configuration 2. Set each item. 3. Click OK.
  • Page 56 Setup & Administration Guide Information Registration and System Configuration Scan to My Folder Setting Items (Web Config) Item Explanation ❏ Shared Save To Setting Type Setting Automatically creates a folder named after the user's ID below the folder path or URL specified in Save to, and saves the scan results to this folder.
  • Page 57 Setup & Administration Guide Information Registration and System Configuration You can set it from the Epson Print Admin Serverless Setting List > User Default Settings > Scan to Network Folder/FTP or Scan/Copy > User Default Settings > Scan to Network Folder/FTP.
  • Page 58 Making Pull Printing Settings (Web Config) You can make settings to print from any printer by linking to the printer using Epson Print Admin Serverless. You can register up to four slave printers for a master printer that sends print data from the user's computer. You cannot register additional slave printers from the slave printer.

  • Page 59: Batch Setting Using Epson Device Admin (Configuration Template)

    The connection check starts. If the connection is successful, a connection confirmation page will be displayed. Batch Setting Using Epson Device Admin (Configuration Template) When using Epson Device Admin, you can set Epson Print Admin Serverless settings to multiple printers in bulk. For details, see the manual or help for Epson Device Admin.

  • Page 60: Operation Flow Of Epson Device Admin

    Setup & Administration Guide Information Registration and System Configuration Make the necessary settings for the Epson Print Admin Serverless depending on the authentication method you use. For details, see the related information. Related Information “Required Settings for the Authentication Method” on page 12 &...
  • Page 61 Setup & Administration Guide Information Registration and System Configuration 2. On the setting item screen, enter or select the value, and enable the item that you want to apply. The following is an example. 3. Save the configuration template. 4. Select the printer you want to apply the setting value, and apply the configuration template. For the basic operation of the configuration template, see the related information.

  • Page 62: Making User Authentication Settings (Configuration Template)

    Information Registration and System Configuration Making User Authentication Settings (Configuration Template) Set the authentication method and how to authenticate user. 1. Select Epson Open Platform Settings > Epson Print Admin Serverless Settings > Authentication Settings from the configuration template. 2. Set each item.

  • Page 63: Making Print Job Settings (Configuration Template)

    Setup & Administration Guide Information Registration and System Configuration 1. Select Epson Open Platform Settings > Epson Print Admin Serverless Settings > Card Reader from the configuration template. 2. Set the reading information of the authentication device and ID card.

  • Page 64: Making Scan To My Folder Settings (Configuration Template)

    Making Scan to My Folder Settings (Configuration Template) Set the Scan to My Folder function using Epson Print Admin Serverless. For the scan to my folder function, the user ID name folder is automatically created under the folder path or URL that you assign here and the scanned...
  • Page 65 Setup & Administration Guide Information Registration and System Configuration 1. Select Epson Open Platform Settings > Epson Print Admin Serverless Settings > Scan To My Folder from the configuration template. 2. Set each item.
  • Page 66 Setup & Administration Guide Information Registration and System Configuration Scan To My Folder Setting Items (Configuration Template) Item Explanation ❏ Shared Save To Setting Type Setting Automatically creates a folder named after the user's ID below the folder path or URL specified in Save to, and saves the scan results to this folder.

  • Page 67: Prohibit Changing The Destination For Scan To Network Folder/Ftp (Configuration Template)

    (Configuration Template) The default destination for Scan to Network Folder/FTP can be set so that the user cannot change it. 1. Select Epson Open Platform Settings > Epson Print Admin Serverless Settings > Scan to Network Folder/FTP from the configuration template.
  • Page 68 Setup & Administration Guide Information Registration and System Configuration 1. Select Epson Open Platform Settings > Epson Print Admin Serverless Settings > LDAP Server from the configuration template. 2. Set each item. See the related information for the items. Related Information “LDAP Server Setting Items”...
  • Page 69 Setup & Administration Guide Information Registration and System Configuration Item Settings and Explanation Use LDAP Server Select when you use LDAP server. LDAP Server Address Enter the address of the LDAP server. Enter between 1 and 1024 characters of either IPv4, IPv6, or FQDN format. For the FQDN format, you can use alphanumeric characters in ASCII (0x20-0x7E) and "-"...
  • Page 70 Setup & Administration Guide Information Registration and System Configuration Kerberos Setting Items Select Network > Security > Kerberos Settings. Item Settings and Explanation Realm (Domain) Enter the realm of the Kerberos authentication in 1024 characters or less in ASCII. If you do not register this, leave it blank. KDC Address Enter the address of the Kerberos authentication server.

  • Page 71: Registration For The User Information (Configuraiton Template)

    ENE file is the binary file provided by Epson that encrypts and saves the Contacts or user information. It can be exported from Epson Device Admin and a password can be set. It is useful when you want to import the user information from the backup file.
  • Page 72 Setup & Administration Guide Information Registration and System Configuration 2. Click Import. 3. Select CSV or ENE File for Import Source. 4. Click Browse. The file selection screen is displayed. 5. Select the file to import, and then click Open. 6.
  • Page 73 The user information is imported to the configuration template. Related Information “Creating the CSV File” on page 41 & Importing from the LDAP Server 1. Select Epson Open Platform Settings > Epson Print Admin Serverless Settings > User Settings. 2. Click Import. 3. Select LDAP for Import Source.
  • Page 74 Setup & Administration Guide Information Registration and System Configuration 4. Click Settings. LDAP server setting is displayed. Note: This LDAP server setting is the setting to import the user information from the LDAP server to the printer. The imported user information is used to authenticate users by the printer itself. On the other hand, when you select LDAP or Local DB and LDAP for the authentication method, communicate with the LDAP server to authenticate users.

  • Page 75: Other Functions Setting (Configuration Template)

    Set the functions that are available to the registered user when logging in to Epson Print Admin Serverless. Note: When you use device authentication in Epson Print Admin Serverless, you can also set access restrictions for each user in User Settings for Web Config. See related information for details on the setting items.
  • Page 76 Set permissions to allow scanning, sending faxes, printing forms, and so on from the computer. Set Access Permission to the Driver (Configuration Template) Create an account to use the printer from Epson Scan 2 or PC-FAX. Note: You can use PC-FAX on printers equipped with the fax function.
  • Page 77 4. Select Allowed for the functions that you want to allow the driver and software to access. 5. Click OK. Register the user name and password set in step 3 on the computer using Epson Scan 2 or PC-FAX. Related Information “Scanning from the Computer”...
  • Page 78 Setup & Administration Guide Information Registration and System Configuration 2. Select Enables Access Control and Allow printing and scanning without authentication information from a computer in Access Limitation Settings. Making the Function Settings for Use Without Authentication (Configuration Template) When users log out, permit guest users to use the printer's standalone functions (copy, fax, scan, etc.). The icons for the available functions are displayed on the log in screen.
  • Page 79 You can display only necessary icons by editing the icon layout displayed on the home screen for the control panel. 1. Select Epson Open Platform Settings > Epson Print Admin Serverless Settings > Customize One-touch Functions from the configuration template.
  • Page 80 Making Pull Printing Settings (Configuration Template) You can make settings to print from any printer by linking to the printer using Epson Print Admin Serverless. You can register up to four slave printers for a master printer that sends print data from the user's computer.
  • Page 81 Setup & Administration Guide Information Registration and System Configuration ❏ Domain name: You can enter 2 to 249 bytes in US-ASCII numbers, letters, and hyphens (except at the start and end of the string). Periods can be used as a delimiter, but you cannot enter more than one period consecutively.

  • Page 82: Client Computer Setting

    Register or set the user information to each client computer. When you set it, log in to the client computer using the administrator account. For the settings or instructions on how to use it, see Epson Print Admin Serverless How to Use > Printing from the Computer.

  • Page 83: User Settings For Mac Os Printer Driver

    Setup & Administration Guide Client Computer Setting ❏ Direct Print Sent print jobs are printed directly. Print jobs are not stored on the printer. Related Information “Making Print Job Settings (Web Config)” on page 36 & “Making Print Job Settings (Configuration Template)” on page 63 &...

  • Page 84: Connection Format For Authentication Information

    You can disable USB connections in the following way. In this situation, the print job is discarded. ❏ Web Config: SetPC connection via USB in Product Security > External Interface to Disable. ❏ Epson Device Admin (Configuration Templates): Set USB Device Interface in Common > External Interface to Do Not Use.

  • Page 85: Operation And Management

    You can use an administrator password and administrator lock to protect against the printer's user changing the system settings. On Web Config and Epson Device Admin, when you set an administrator password, the printer is locked with an administrator lock. On the printer's control panel, set an administrator password, and then enable the administrator lock.
  • Page 86 Setup & Administration Guide Operation and Management 3. Click New on the ribbon menu. The report creation Wizard is displayed. 4. Select the condition when acquiring report data from the following items. Usage Per User / Usage Per Department / Job History 5.
  • Page 87 Setup & Administration Guide Operation and Management Note: If you print a job without storing it in the printer, a report for Usage Per Department is not created. 8. Click Next. 9. Specify the report range. See the following to make the settings. Item Explanation Date Range...
  • Page 88 Setup & Administration Guide Operation and Management 11. Specify email destinations. See the following to make the settings. Item Explanation Type Specify whether or not to send a notification email. Enter the address to which the alerts are sent. When entering multiple addresses, separate the addresses with semi-colons (;). You can enter up to 32,767 bytes including [;].
  • Page 89 Setup & Administration Guide Operation and Management 13. Specify a report name. Enter up to 1024 characters in Unicode. 14. Click Next. 15. Specify a schedule. Note: ❏ If you clear the Create a Schedule check box in step 5, this screen is not displayed. ❏...

  • Page 90: Report Output Items

    Setup & Administration Guide Operation and Management Item Explanation End date Set the day to end the schedule. Select None if you do not want to specify an end day. Report Creation Cycle Specify the interval for creating reports. 16. Click Next. 17.

  • Page 91: Managing Printers By Using Epson Device Admin

    You can manage the printers by using Epson Device Admin. Displaying Epson Print Admin Serverless Settings menu Display the settings menu related to Epson Print Admin Serverless. They are set not to be displayed by default. Important: When the administrator password is set to the printer, configure the password in advance.

  • Page 92: User Maintenance

    Retain Period of Job History You can set the period to save the job history on Epson Device Admin up to five years. The expired job history is deleted. User Maintenance You can maintain the user information registered on the printer.
  • Page 93 Setup & Administration Guide Operation and Management 3. Select the user you want to edit. Note: You can search the user list by selecting the item you want to find from Find, entering the keyword, and clicking Execute. Click Clear to clear the value you entered. 4.
  • Page 94 Setup & Administration Guide Operation and Management 2. Select Configuration > Edit Device Users from the ribbon menu. The user list is displayed. 3. Click Export. The screen to select an export method is displayed. 4. Select an export method for the user information. Select CSV File UTF-16 (*.csv) when editing the CSV file using Microsoft Excel.

  • Page 95: Config

    Setup & Administration Guide Operation and Management 9. Select CSV or ENE File on Import Source. 10. Click Browse. The file selection screen is displayed. 11. Select the file you want to import, and then click Open. 12. Select an import method. ❏...

  • Page 96: Email Notifications And Snapshots

    Setup & Administration Guide Operation and Management Email Notifications and Snapshots You can check the status of the remote printer by using email notifications and panel snapshots. About Email Notifications This is the notification function that, when events such as printing stop and printer error occur, send the email to the specified address.

  • Page 97: Deleting The Print Jobs

    “Accessing Web Config” on page 10 & Deleting the Print Jobs You can delete the print jobs stored in the printer. 1. Access Web Config, and then select the Epson Open Platform tab > Epson Print Admin Serverless > Print Jobs.

  • Page 98: Backing Up The Settings

    When you replace the printer, you cannot use the same license key. In this case, ask your dealer. ❏ To back up Epson Print Admin Serverless settings, make sure that the license key is set before exporting. Settings in Web Config You can export the setting value set from Web Config to the file.
  • Page 99 Important: ❏ The exported Web Config file does not contain the license key. If Epson Print Admin Serverless is disabled, select the Epson Open Platform tab > Product Key or License Key, and then enter the license key before importing to enable Epson Print Admin Serverless.

  • Page 100: Configuration Templates In Epson Device Admin

    Setup & Administration Guide Operation and Management 1. Access Web Config, and then select the Epson Open Platform tab > Product Key or License Key, and then enter the license key in Product Key or License Key. 2. Select the Device Management tab > Export and Import Setting Value > Import.

  • Page 101: Disabling Epson Print Admin Serverless

    Disabling Epson Print Admin Serverless Disable the Epson Print Admin Serverless setting. Important: When you re-enable Epson Print Admin Serverless after disabling, the setting values are restored to their defaults. We recommend that you back up the settings before disabling."...

  • Page 102: Disabling From Web Config

    Settings hierarchy, Epson Print Admin Serverless is activated. Note: ❏ All print jobs stored in the printer are deleted. User information and logs are retained even if Epson Print Admin Serverless is disabled. They can be deleted when the printer settings are restored to their defaults.

  • Page 103: Making Settings For Processing Saved Data

    Setup & Administration Guide Operation and Management Making Settings for Processing Saved Data You can make settings for processing data stored in the internal hard disc. Jobs for printing, copying, and scanning are temporarily saved to the hard disc in order to handle the data for authenticated printing and the large amount of copying, scanning, printing, etc.

  • Page 104: Solving Problems

    Ask your dealer for the validity period of the license. Epson Device Admin Report Has No Content When there is no content in the report for Usage Per User, Usage Per Department, and Job History in Epson Device Admin, check the following.

  • Page 105: Cannot Set Pull Printing

    Check the license status by the following method. 1. Run Epson Device Admin, and then select a target printer on the device list. 2. Check the text displayed in License Type of Epson Print Admin Serverless on the detailed device information pane.

  • Page 106: Appendix

    Appendix Functions that Enhance Printer Security Epson printers have a variety of security technologies. Set the printer as necessary according to the environmental conditions that have been built with the customer's environment information. See the manual for details on the settings.

  • Page 107: Trademarks

    Delete All Trademarks ❏ EPSON ® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Chrome, Chrome OS, and Android are trademarks of Google Inc. ❏ Microsoft ®...

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