Epson WorkForce Pro WF-C879RBAM User Manual page 260

Solving Problems
Code Problem
330 An FTPS/FTPS secure connection error has occurred.
331 A communication error occurred while acquiring the
destination list.
332 There is not enough storage space available to save
the scanned image in the destination storage.
333 The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.
334 An error occurred while sending the scanned image.
341 A communication error has occurred.
350 An FTPS/HTTPS certificate error has occurred.
401 There is not enough storage space available to save
the data in the memory device.
402 The memory device is write-protected.
404 The memory device has been removed.
405 An error occurred while saving the data to the
memory device.
411 A DNS error has occurred.
>
The Printer Does Not Work as Expected
>
Error Code is Displayed on the Status Menu
Solution
❏ Check the location in the destination settings.
❏ Run Web Config, and then update the root
certificate.
❏ Run Web Config, and then import or update the
CA certificate.
If the error cannot be cleared, set the certificate
verification to off in the destination settings.
Print a network connection report to check if the
printer is connected to the network.
Reduce the number of documents.
Select the destination again.
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❏ Check the connections for the printer and the
computer. If you are connecting over a network,
print a network connection report to check if the
printer is connected to the network.
❏ Make sure that Document Capture Pro is installed
on the computer.
❏ Make sure that the date/time and time difference
settings are correct.
❏ Run Web Config, and then update the root
certificate.
❏ Run Web Config, and then import or update the
CA certificate.
If the error cannot be cleared, set the certificate
verification to off in the destination settings.
Increase the storage space in the memory device.
Disable write protection on the memory device.
Reinsert the memory device.
❏ Reinsert the memory device.
❏ Use a different memory device on which you have
created a folder using the Create a folder to save
fax data function.
❏ Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
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