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3 Cutter Jam
The power cutter is jammed.
Check for a media jam in the cutter area. Follow the
procedures given in the Troubleshooting Media Jams
section of this user guide.
Check to make sure that the cover is in place over the
cutter. If the cutter interlock within the cover is not in
place, the cutter will not operate (Avantra 36 and 44
only).
Clear the error and retry the cut operation. If the error
persists, call for service.
4 Out of Media
The supply cassette is empty.
Load media into the supply cassette.
You may find excess media extending out of the take-
up cassette when you remove it after an Out of Media
error message.
When the engine detects an out-of-media condition, it
feeds all remaining media out of the drum and into the
take-up cassette or OLP.
While the imagesetter feeds the media out of the drum,
the icon for message 4 and an octagonal stop sign with
a blinking hand appear. When the media feed is
complete, the screen displays the message icon and the
Pause button. If you have an OLP, this message appears
after the processor has completed processing.
Diagnostic and Error Messages
4–5
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